Tenyx

@Tenyx_AI

Voice AI agents that automate customer service for the enterprise.

Los Altos

tenyx.com

Replies Reposts Media

Tenyx
@Tenyx_AI
Aug 6, 2024
Our CTO Adam Earle sat down with Ayna.ai podcast host Nidhi Arora to discuss how #AI voice tech is enhancing #CX, the journey from traditional IVR systems to sophisticated AI experiences, and much more 👉Tune in here: bit.ly/3AcrnSf
Ayna | The premier advisory and implementation firm in the industrial technology space.
From ayna.ai
Tenyx
@Tenyx_AI
Aug 1, 2024
We’ve been named a @Tracxn Emerging Award winner for top Customer Service Software Startups 🚀 The Emerging Awards honor exceptional global companies for their outstanding performance and achievements across diverse sectors.
Tenyx
@Tenyx_AI
Jul 31, 2024
🚨Automated voice agents are falling short. Our recent AI voice study shows that 70% of consumers are dissatisfied, and 55% might switch companies due to poor experiences. We believe a blend of AI & human touch is the solution. Read more in @ChainStoreAge:
Survey: Automated voice agents lead to frustrated customers, turnover
From chainstoreage.com
Tenyx
@Tenyx_AI
Jul 25, 2024
Our latest survey on why AI voice agents are leading to customer turnover was featured in @RTouchPoints. 67.9% of individuals say they feel annoyed when interacting with automated agents. Learn what it could mean for the future of AI customer experience:
Exclusive: Automated Voice Agents are Hurting Customer Retention - Retail TouchPoints
From retailtouchpoints.com
Tenyx
@Tenyx_AI
Jul 24, 2024
Our team presented @ICMLConf today unveiling how LLM geometry can mitigate AI toxicity and boost reliability. Insights from @Rom_Cosentino @randall_balestr @shekkizh. Learn more: tinyurl.com/mr3hzs4h