Our thoughts are with everyone affected by the Nepal flash floods.
We’re crediting back charges for mobile calls, texts and data used in Nepal, as well as mobile and landline calls from the UK to Nepal, between 26 August and 30 August (inclusive).
Please be aware that mobile
Our thoughts are with everyone affected by the Colombia earthquakes.
We’re crediting back charges for mobile calls, texts and data used in Colombia, as well as mobile and landline calls from the UK to Colombia, between 10 August and 14 August (inclusive).
Please be aware that
Our thoughts are with everyone affected by the Venezuela earthquakes.
We’re crediting back charges for mobile calls, texts and data used in Venezuela, as well as mobile and landline calls from the UK to Venezuela, between 24 June and 28 June (inclusive).
Please be aware that
@Xkay26x Hi Kay. I'm really sorry to hear that your parents are facing issues with their broadband connection. Has the team given any indication of why the engineers visits are being cancelled?
@JBenn60 Morning John. If you have a rolling monthly pass through us, you can cancel this when logged into your MyBT account, as you'll be able to manage your services through there. Alternatively, if it's EE TV you have through us, please give us a call on 0330 1234 150 so we
