Chess.com Support

@chesscomsupport

The official Chess.com support on Twitter. We're here to help! Visit our Member Support Center for FAQs. Contact our team at chess.com/support.

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Chess.com Support
@chesscomsupport
Apr 11, 2024
Need to get in touch with our Support Team? Here's how! The "Help" button in the bottom left corner of the site will pull up a chat box where you can ask questions and get in touch with an agent.
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Chess.com Support
@chesscomsupport
Aug 24
Here are our Fair Play stats for the month of July!
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Chess.com Support
@chesscomsupport
Jul 22
Here are the efforts of our Fair Play team in the month of June.
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Chess.com Support
@chesscomsupport
Jul 16
Hello everyone, late last night and through this morning (ET), a third-party service we rely on had an outage that impacted chess.com significantly. For many of you that meant the site was slow or wouldn't load, trouble matching with opponents, streaks not updating,
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Chess.com Support
@chesscomsupport
Jun 30
Heads up: Vacation Time Changes Take Effect For All Members On July 1 At the start of this year, we updated how Vacation Time works. As part of that change, there was a 6-month period for anyone who had more time than the new cap limits to use that vacation time. Starting July
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