Cresta

@cresta

The unified platform for human and AI agents. Join us: cresta.com/careers 👩🏻‍💻👨🏼‍💻👩🏽‍💻👨🏻‍💻🤖

San Francisco

Joined September 2019

Pinned
Cresta
@cresta
Jul 9
Live customer conversations are no place for agents to learn on the job. Cresta Training Simulator replaces scripted role-play with live, dynamic AI simulations that help human agents practice before going live. Learn more ➡️ cresta.com/blog/cresta-la…
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Cresta
@cresta
20h
POV: it's Saturday afternoon. Your customer needs assistance. Your team is offline. With Cresta AI Agent, the conversation keeps moving. Customers can get answers, complete tasks, and resolve their needs in the moment, even outside of business hours. Because great customer
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Cresta
@cresta
Aug 17
What does it take to make voice AI feel seamless? Cresta and @Avaya partnered to bring Cresta AI Agent to Avaya Infinity, enabling real-time voice conversations and AI-to-human handoffs that preserve context. Get all the info in our technical deep dive ➡️
Cresta
@cresta
Aug 14
Cresta showed up strong at #Ai4 last week and made the most of every minute in Vegas 🔥 Thank you to everyone who joined a session, stopped by the booth, or spent time with our team!
Cresta
@cresta
Aug 13
“The idea of applying AI is not to replace the clinician. It is to supplement them.” For @Tailor_Care, AI gives clinicians more time to focus on what humans do best: applying their expertise and connecting with patients. One of six lessons from CX leaders in our latest eBook.
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