X@cssommerfeldAug 1, 2017Beyond Design Thinking: How to Ensure Design Is Always On in Your Organization huffingtonpost.com/entry/beyond-d… via @HuffPostBlog by @jwordham1
X@cssommerfeldSep 29, 2016Woah. Apple & Deloitte are teaming up. Unexpected, but very cool deloi.tt/2cXaCuH3
X@cssommerfeldSep 7, 2016How can #government agencies move beyond incrementally improving customer service? deloi.tt/2czDie22