@NHalwail We apologize for the inconvenience caused regarding the Store Purchase and its quality.
However, as we see in complaint which was raised with Case ID: 117360297, the last update was that the Store Team had a word with you after which the case was resolved.
Welcome to our #HM world – we’re all about fashion, fun and things that matter to us. Got a question? 👉@hm_custserv

