PolyAI

@polyaivoice

PolyAI helps enterprises show up as the best versions of themselves in every conversation.

poly.ai/gordon

Joined November 2018

Pinned
PolyAI
@polyaivoice
May 18
Starting today, we're opening our Agentic Dialog Platform to every enterprise builder. Our dialog agents have resolved 1 billion+ customer conversations for clients like FedEx, Unicredit, PG&E, Marriott, Foot Locker, and many more. These aren't easy conversations. They solve
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PolyAI
@polyaivoice
Aug 19
PolyAI is the #1 trending SaaS vendor on Ramp this month. Again! For two months in a row, we've earned the top spot based on real transactions across the 70,000+ businesses on @tryramp's platform. Keep up with our latest news & momentum, including our new model launch, here:
PolyAI
@polyaivoice
Jul 30
The traditional cascade loses the audio. Speech-to-speech loses control. Dialog-RSN-1 loses neither. We're introducing an entirely new approach to building voice agents, one that hears every caller's audio directly. And not only does it outperform frontier models when it comes
Matt Henderson
@matthen2
Jul 30
PolyAI’s answer to speech-to-speech: Dialog-RSN-1 We trained an audio LLM to do turn taking, reasoning, response, and transcription end-to-end. It hears you and decides when to speak, but stays efficient and controllable.
PolyAI
@polyaivoice
Jul 3
What does AI actually change for large engineering teams? In this episode of Deep Learning with PolyAI, Nikola Mrkšić sits down with Helen Greul, PolyAI's recently appointed SVP of Engineering, to explore how engineering teams are moving toward smaller, more nimble units, what
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PolyAI
@polyaivoice
Jul 1
Deploying an agent shouldn't feel like a risk event. Manually testing agents usually takes hours and still only covers the scenarios you thought of. A customer says, "Please don't send what I ordered last week, I don't want it anymore." Your agent was trained to recognize
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