@Uber_India What’s the way to escalate a complaint when Uber applied a toll twice and the in-app customer support does nothing to resolve (apart from sending templates response)?
Souvik Das Gupta
@souvikdg
I am like a balloon. Round outside, but nothing inside. Information architecture + web design + dev @miranj.
- Beautiful Aravallis basking in the early rays of the sun as my flight approached Ahmedabad. Looking forward to making new friends at @LaraconIN over the weekend!
- As a side-effect of Twitter breaking its 3rd party app APIs I’ve realised that as soon as I return to my phone’s home screen, my thumb just involuntarily launches Tweetbot and tries to refresh the timeline. And I’m just *unable* to stop my finger from doing that over and over. 😟
- Everyone’s chasing quick returns. I feel most brands find rapid short-term success through ads, and start relying on that — exactly what Big-Tech wants. Brand building, thought leadership content etc. offer compounding long-term returns, but there’s simply no patience for that.Based on several recent conversations Private colleges focused heavily on digital / print Now faced with soaring CAC and poor quality leads Lack of brand-building is biting and there is no quick fix
