Launch it
Confidently deploy Fin and drive immediate value for your customers and your team with a setup that scales.
Launch Fin
Configure Fin, test the experience, and achieve your first AI resolutions.
Setting up your AI-first helpdesk
Learn how to set up Intercom with the right foundations to run an AI-first support operation from the start.
Fundamentals for support managers
Lead a high-performing, AI-first team to hit aggressive automation targets.
Fundamentals for support agents
Onboard your team to their agent experience.
Scale it
Go beyond initial deployment and work toward 80% automation rate and perfect customer experiences.
Optimize Fin
Scale an existing Fin deployment to automate everything content alone can resolve, across every channel and audience.
Expand Fin to email
Take Fin beyond chat, handle email the right way, and unlock a whole new layer of resolution.
Build Fin Procedures
Connect Fin to your systems and transform your SOPs into Procedures that resolve your most complex queries.
Fin for Sales
Learn how to set it up confidently to handle all types of sales conversations like your best SDR.
