Get Support
Most answers live in the docs. For everything else, pick the channel that fits: community chat for quick questions, email for account issues, and a priority ticket queue for Enterprise and Fleet customers.
Documentation
Setup guides, the rule-syntax reference, the CLI reference, and per-agent integration walkthroughs.
Community
Ask a question and get help fast from the team and other users. Real-time chat on Discord.
Email support
Account, billing, license, or download trouble? Email us directly and we’ll get back to you.
Enterprise & Fleet
Priority ticket queue with SLA tracking. Fleet customers can file and track tickets from the dashboard.
Report a bug
Found a defect or have a feature request? Open an issue on GitHub so we can track it in the open.
Security
Report a vulnerability privately, or review our compliance posture and coordinated-disclosure policy.
Using the desktop app? See the download page and release notes. Prefer the terminal? Install the ssg CLI.
