Understanding credit

Get In Touch

Can't find what you are looking for? Here are a few ways to get in touch.

By Secure Messaging

Cardholders, you can send a secure message on Account Center. Find your card to get started.

By Mail

Cardholders and Bread Savings Accountholders, send mail to the address associated with your account. Not sure which bank is yours? It will be listed on the back of your card or on your statement.

                        Comenity Bank
                        PO Box 183003
                        Columbus, OH 43218

                        Comenity Capital Bank
                        PO Box 182273
                        Columbus, OH 43218

                        Bread Savings
                        PO Box 182084
                        Columbus, OH 43218

By Phone

Whether you have an account with Comenity, Bread Savings, or Bread Payments, you can call us during business hours.

1-855-796-9632 (TDD/TTY: 1-888-819-1918)