With over 2.7 billion active users, WhatsApp is an integral part of personal and, increasingly, business communication. Zammad's new integration seamlessly turns WhatsApp message into a support ticket, allowing you to manage and respond directly from the Zammad user interface, streamlining your customer interactions.
If you're familiar with this topic, feel free to proceed directly to the setup guide. If not, we highly recommend reviewing the prerequisites and limitations of this channel carefully. Please follow our tutorial to prepare your setup thoroughly.
