ImportError: No module named '_pywrap_tensorflow' Failed to load the native TensorFlow runtime.

[WahabZia]

Apologies for the inappropriate description i am actually very new to Machine learning my

TF version is 1.0.1
Python version is 3.5.2
OS windows 8 64bit and
Native pip
as recommended on tensor flow.org
https://www.python.org/downloads/release/python-352/

The problem ocured at this simple import command

import tensorflow as tf

What other attempted solutions have you tried?

None

Logs or other output that would be helpful

(If logs are large, please upload as attachment or provide link).

C:\Users\test\Desktop>>python firstp.py
Traceback (most recent call last):
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\site-packages\t
ensorflow\python\pywrap_tensorflow.py", line 18, in swig_import_helper
return importlib.import_module(mname)
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\importlib_ini
t_.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "", line 986, in _gcd_import
File "", line 969, in _find_and_load
File "", line 958, in _find_and_load_unlocked
File "", line 666, in _load_unlocked
File "", line 577, in module_from_spec
File "", line 906, in create_module
File "", line 222, in _call_with_frames_removed
ImportError: DLL load failed: The specified module could not be found.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\site-packages\t
ensorflow\python_init_.py", line 66, in
from tensorflow.python import pywrap_tensorflow
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\site-packages\t
ensorflow\python\pywrap_tensorflow.py", line 21, in
_pywrap_tensorflow = swig_import_helper()
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\site-packages\t
ensorflow\python\pywrap_tensorflow.py", line 20, in swig_import_helper
return importlib.import_module('pywrap_tensorflow')
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\importlib_ini
t.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
ImportError: No module named '_pywrap_tensorflow'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\Users\test\Desktop\firstp.py", line 1, in
import tensorflow as tf
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\site-packages\t
ensorflow_init_.py", line 24, in
from tensorflow.python import *
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\site-packages\t
ensorflow\python_init_.py", line 72, in
raise ImportError(msg)
ImportError: Traceback (most recent call last):
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\site-packages\t
ensorflow\python\pywrap_tensorflow.py", line 18, in swig_import_helper
return importlib.import_module(mname)
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\importlib_ini
t_.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "", line 986, in _gcd_import
File "", line 969, in _find_and_load
File "", line 958, in _find_and_load_unlocked
File "", line 666, in _load_unlocked
File "", line 577, in module_from_spec
File "", line 906, in create_module
File "", line 222, in _call_with_frames_removed
ImportError: DLL load failed: The specified module could not be found.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\site-packages\t
ensorflow\python_init_.py", line 66, in
from tensorflow.python import pywrap_tensorflow
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\site-packages\t
ensorflow\python\pywrap_tensorflow.py", line 21, in
_pywrap_tensorflow = swig_import_helper()
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\site-packages\t
ensorflow\python\pywrap_tensorflow.py", line 20, in swig_import_helper
return importlib.import_module('pywrap_tensorflow')
File "C:\Users\test\AppData\Local\Programs\Python\Python35\lib\importlib_ini
t.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
ImportError: No module named '_pywrap_tensorflow'

Failed to load the native TensorFlow runtime.

See https://github.com/tensorflow/tensorflow/blob/master/tensorflow/g3doc/get_st
arted/os_setup.md#import_error

for some common reasons and solutions. Include the entire stack trace
above this error message when asking for help.

[MicaelCarvalho]

Please fill the template for new issues, with information about OS, TF version, python version etc. It is very hard to diagnose a problem without the information required on the template (made to be filled, not erased). And check your installation of tensorflow, these errors look like a bad installation.

[Carmezim]

@WahabZia Sorry you faced issues trying to run TF. If you installed for GPU support I need you to:

1. Check if your %CUDA_HOME% is properly set and CUDA and cuDNN DLLs directories are in your PATH.
2. After that if the issue persists install the Visual C++ Redistributable 2015 x64 as MSVCP140.DLL may be missing in your system.

Thanks for filling the issue and feel free to ask any questions or doubts you may still have about TensorFlow.

[WahabZia]

Thanks @Carmezim for your kind reply i am using the CPU-only version of TensorFlow . What should i do

[Carmezim]

@WahabZia If you are using Python.org distribution and receiving this error is very likely MSVCP140.DLL is not installed in your system.
So as I provided on step 2, please try installing Visual C++ Redistributable linked above, uninstall then install TF again and let us know if you had progress on it.

[WahabZia]

Thanks @Carmezim for the help i have found the dll from the DLLFiles.com
https://www.dll-files.com/msvcp140.dll.html
The import issue is resolved

I also used this command

C:> pip install --upgrade https://storage.googleapis.com/tensorflow/windows/cpu/tensorflow-1.0.0-cp35-cp35m-win_amd64.whl

From this thread
http://stackoverflow.com/questions/42011070/on-windows-running-import-tensorflow-generates-no-module-named-pywrap-tenso

before placing the DLL in System32

And now i am facing this issue when i am sort of trying to validate my installation.

import tensorflow as tf
hello = tf.constant('Hello, TensorFlow!')
sess = tf.Session()
print(sess.run(hello))

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>python
Python 3.5.2 (v3.5.2:4def2a2901a5, Jun 25 2016, 22:18:55) [MSC v.1900 64 bit (AM
D64)] on win32
Type "help", "copyright", "credits" or "license" for more information.

import tensorflow as tf
hello = tf.constant('Hello, TensorFlow!')
sess = tf.Session()
print(sess.run(hello))
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core
\framework\op_kernel.cc:943] OpKernel ('op: "BestSplits" device_type: "CPU"') fo
r unknown op: BestSplits
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core
\framework\op_kernel.cc:943] OpKernel ('op: "CountExtremelyRandomStats" device_t
ype: "CPU"') for unknown op: CountExtremelyRandomStats
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core
\framework\op_kernel.cc:943] OpKernel ('op: "FinishedNodes" device_type: "CPU"')
for unknown op: FinishedNodes
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core
\framework\op_kernel.cc:943] OpKernel ('op: "GrowTree" device_type: "CPU"') for
unknown op: GrowTree
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core
\framework\op_kernel.cc:943] OpKernel ('op: "ReinterpretStringToFloat" device_ty
pe: "CPU"') for unknown op: ReinterpretStringToFloat
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core
\framework\op_kernel.cc:943] OpKernel ('op: "SampleInputs" device_type: "CPU"')
for unknown op: SampleInputs
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core
\framework\op_kernel.cc:943] OpKernel ('op: "ScatterAddNdim" device_type: "CPU"'
) for unknown op: ScatterAddNdim
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core
\framework\op_kernel.cc:943] OpKernel ('op: "TopNInsert" device_type: "CPU"') fo
r unknown op: TopNInsert
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core
\framework\op_kernel.cc:943] OpKernel ('op: "TopNRemove" device_type: "CPU"') fo
r unknown op: TopNRemove
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core
\framework\op_kernel.cc:943] OpKernel ('op: "TreePredictions" device_type: "CPU"
') for unknown op: TreePredictions
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core
\framework\op_kernel.cc:943] OpKernel ('op: "UpdateFertileSlots" device_type: "C
PU"') for unknown op: UpdateFertileSlots
b'Hello, TensorFlow!'

Thanks alot for the help

[WahabZia]

Both of the problems are resolved . Thanks gentelmen for the help . The issue was occurring because of missing MSVCP140.DLL which was found on https://www.dll-files.com/msvcp140.dll.html
or by installing Visual C++ Redistributable as recomeded by fellows .
Thanks @Carmezim and @MicaelCarvalho for the help

[imamol555]

I am also facing the same problem(2nd one). I have installed Visual C++ Redistributable but still facing this issue. Please help me out.

[imamol555]

@WahabZia plz help

[WahabZia]

Hello @imamol555 sorry for the late reply can you please share the logs . So that i can the reason for the problem . Sorry again for the late reply i didn't check git account for a couple of days .

[krishnaputhran]

@WahabZia plz help. You mentioned that you also faced issue 2nd, but probably forgot to mention how you addressed it. As you requested the logs are as shown below. This is same as you mentioned before

Python 3.5.2 (v3.5.2:4def2a2901a5, Jun 25 2016, 22:18:55) [MSC v.1900 64 bit (AMD64)] on win32
Type "help", "copyright", "credits" or "license" for more information.

import tensorflow as tf

hello = tf.constant('Hello, TensorFlow!')
sess = tf.Session()
print(sess.run(hello))
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core\framework\op_kernel.cc:943] OpKernel ('op: "BestSplits" device_type: "CPU"') for unknown op: BestSplits
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core\framework\op_kernel.cc:943] OpKernel ('op: "CountExtremelyRandomStats" device_type: "CPU"') for unknown op: CountExtremelyRandomStats
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core\framework\op_kernel.cc:943] OpKernel ('op: "FinishedNodes" device_type: "CPU"') for unknown op: FinishedNodes
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core\framework\op_kernel.cc:943] OpKernel ('op: "GrowTree" device_type: "CPU"') for unknown op: GrowTree
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core\framework\op_kernel.cc:943] OpKernel ('op: "ReinterpretStringToFloat" device_type: "CPU"') for unknown op: ReinterpretStringToFloat
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core\framework\op_kernel.cc:943] OpKernel ('op: "SampleInputs" device_type: "CPU"') for unknown op: SampleInputs
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core\framework\op_kernel.cc:943] OpKernel ('op: "ScatterAddNdim" device_type: "CPU"') for unknown op: ScatterAddNdim
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core\framework\op_kernel.cc:943] OpKernel ('op: "TopNInsert" device_type: "CPU"') for unknown op: TopNInsert
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core\framework\op_kernel.cc:943] OpKernel ('op: "TopNRemove" device_type: "CPU"') for unknown op: TopNRemove
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core\framework\op_kernel.cc:943] OpKernel ('op: "TreePredictions" device_type: "CPU"') for unknown op: TreePredictions
E c:\tf_jenkins\home\workspace\release-win\device\cpu\os\windows\tensorflow\core\framework\op_kernel.cc:943] OpKernel ('op: "UpdateFertileSlots" device_type: "CPU"') for unknown op: UpdateFertileSlots
b'Hello, TensorFlow!'

appreciate if you can help to resolve this.

[Carmezim]

@krishnaputhran If you look up the comments you'll see his issue was due missing the MSVCP140.DLL. You can solve it by downloading the Visual C++ Redistributable.

But some users had this problem after install with pip install tensorflow because of a bug on the wheel and not the missing DLL mentioned. To solve it uninstall TensorFlow, download this nightly build choosing the right version, CPU or GPU, and install with this wheel.

[krishnaputhran]

@Carmezim thanks for your immediate response and I appreciate that. Yes my issue is solved now. I had to do the following as mentioned above.

1. The "import tensorflow as tf" is solved my installing the Visual C++ Redistributable.. Make sure in your System32 or C:\Windows\SysWOW64 has the msvcp140.dll
2. To get rid off the second issue as mentioned above, upgrade your Tensorflow to the latest nightly build nightly build. As the fix is not yet promoted to the release and available in the nightly builds.

[fuxiang-chen]

Indeed, pip3 install --upgrade tensorflow-gpu seems to be causing the issue (tested on Win 10), despite installing the Visual C++ Redistributable. Installing via the following command solves the problem: pip install --upgrade https://storage.googleapis.com/tensorflow/windows/cpu/tensorflow-1.0.0-cp35-cp35m-win_amd64.whl

[dwiggles]

That solved it for me, too. Thanks.