FEATURES
Your Toolkit for Sales,
Support, and Growth
From proactive Chat Funnels that convert visitors to real conversations on WhatsApp, Messenger, Telegram, and Instagram, discover how every WPChat feature is engineered to help you grow your business.
Easy to use
Skip long development and complicated setups. Connect your website to WhatsApp, Messenger, Telegram, and Instagram in minutes. No technical knowledge needed, no dashboard to learn.
Our step-by-step guided setup wizard walks you through creating and customizing your social media chat widget in no time.
Customizable
Transform your chat appearance with a single click. Choose from our beautiful preset themes, each designed to enhance user experience and create a perfect chat for your website and brand.
Our visual customizer helps you control your chat widget’s appearance with ease. Adjust colors, fonts, and layouts without touching code or learning complex web design.
Personalize your chat widget’s greeting, automated FAQ answers, and Chat Funnel messages to match your brand voice and give customers a seamless, on-brand experience.
Select professionally designed color schemes to match your brand perfectly. Each palette is carefully crafted to maintain great accessibility and create a consistent brand experience.
Collaborative
WPChat lets you add multiple support executives so you can handle more chats, more customers, and provide faster customer service without overloading one person with all support tasks.
Set each agent’s availability so the right person is online at the right time. This keeps your support team organized and your customers happy.
WPChat intelligently routes customer conversations to the most appropriate available agent, so customers get help from the right person, every time.
Powerful
Design intelligent, multi-step chat funnels to onboard new users, qualify leads, answer pre-sales questions, or route customers to the perfect agent to boost conversions.
With smart search, AI automatically lets your users find the relevant answer based on their intent. Customers get help faster, and spend less time fighting search to get to answers.
Build a helpful FAQ system directly within your chat widget. Customers get instant solutions to common queries to reduce support tickets and improve customer satisfaction.
No clunky onsite chats. With WPChat, we direct your customers to your business WhatsApp, the world’s most trusted messaging app. Stay available where your customers already are.
Not everyone reaches for WhatsApp first. WPChat gives Messenger users that same one-click path into a real conversation, no dashboard standing in the way.
If your audience prefers Telegram, one click gets them into a genuine Telegram conversation just as easily, not a chat widget standing in for one.
Plenty of customers check Instagram before anything else. One click puts them straight into a real Instagram conversation, the same experience as every other channel.
Control exactly where your chat widget appears on your site. Show it on the pages that matter, hide it on others, or temporarily remove it for specific visitors without disrupting the experience for everyone else.
WPChat Analytics gives you a dashboard of key, actionable insights into performance, customer behavior, response times, and customer satisfaction, so you can make data-driven improvements and optimize your chat experience.
