FARFETCH Support

@FarfetchHelp

Have any customer service questions about FARFETCH? We're here to help! Follow @Farfetch for the latest updates.

FARFETCH Support
@FarfetchHelp
Mar 8, 2021
Hi there @nikushamen We're sorry to hear of your experience and would love to look into this for you. We're currently unable to reply to your tweet directly. If you can DM us your order number, we can share this information with our Customer Service team.
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FARFETCH Support
@FarfetchHelp
Jul 26, 2019
@justaskkesta Hello, unfortunately we haven't heard from you regarding this issue. We hope everything has been resolved but if you still need our help, please let us know.
FARFETCH Support
@FarfetchHelp
Jul 26, 2019
@justaskkesta Hi Katherine, if you still need help please send us a direct message with the code and we'll respond as soon as we can.
FARFETCH Support
@FarfetchHelp
Jul 2, 2019
@KingEuphoria Hello, unfortunately we haven't heard from you regarding this issue. We hope everything has been resolved but if you still need our help, please let us know.
FARFETCH Support
@FarfetchHelp
Jul 1, 2019
@KingEuphoria Hello, our payments system is running normally so unfortunately there may be an issue with your card or account. Could you please send us a direct message with the email address for your Farfetch account?