SoFi Support

@SoFiSupport

We’re the official @SoFi support team. Reach us via secure chat at sofi.app.link/e/echat. Please don’t share acct or SSN numbers. NMLS #1121636

San Francisco, CA

Pinned
SoFi Support
@SoFiSupport
Dec 24, 2024
👇
SoFi
@SoFi
Dec 24, 2024
❄️ Stay Scam-Savvy This Holiday Season! ❄️ 🚨 SoFi will never ask for your password, one-time code, or Social Security number. 🚨 We’ll never tell you to use a specific password. 📞 If you receive a suspicious call or text requesting this info: Hang up. 📲 Learn how to protect
93
SoFi Support
@SoFiSupport
Feb 24, 2023
An email update about SoFi Debit cards was sent to some people who don’t have a debit card. We apologize for the confusion and can confirm this was sent in error. This was not a phishing attempt, and SoFi’s systems are secure.
98
SoFi Support
@SoFiSupport
Dec 27, 2022
SoFi customer service will be closed on January 1 and January 2 in observance of the New Year holiday. We will resume normal hours of operation on January 3. Have a happy and safe New Year! 🪩
18
SoFi Support
@SoFiSupport
Dec 6, 2022
An email was sent today by the SoFi team in error to many of our members. Don’t worry it is not a phishing attack and an IRA has not been wrongly created in your name. We’re sorry for the inconvenience and appreciate your patience!
21
SoFi Support
@SoFiSupport
Dec 6, 2022
We want to keep your personal information safe (and off Twitter), you can reach out to us here: 💻 Sofi.com/contact-us/ 💬 Live chat with our team: us.sofi.com/chat 📞 Speak with customer service: 855-456-7634 🔎 Find answers on the help center: us.sofi.com/HC
263