Assembled

@assembledhq

Assembled builds technology to transform and elevate customer support. We're hiring! Get in touch at [email protected].

San Francisco, CA

assembled.com

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Assembled
@assembledhq
Apr 3, 2024
Today we’re proud to unveil Assembled Assist, an agent co-pilot and issue resolution engine that automates support tasks faster and easier than ever. See how early users are increasing productivity by 30% and automating 15% of first responses.
assembled.com
Unveiling Agent Copilot: AI-Powered Support Quality
See how Assembled's AI Copilot boosts support quality and efficiency with AI-powered automation and seamless integration for unparalleled customer experiences.
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Assembled
@assembledhq
Oct 20, 2025
We’re experiencing an outage impacting agent state records and real-time data. Our status page is also unavailable. This appears to be a widespread AWS incident. We’re on it and will share updates here. Sorry for the disruption.
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Assembled
@assembledhq
May 30, 2024
When the Assembled team encountered limitations with Retrieval Augmented Generation in their issue resolution engine, they sought a better solution. Learn how they used Reciprocal Rank Fusion and hybrid search to significantly improve search precision.
assembled.com
Better RAG Results with Reciprocal Rank Fusion
Optimize your support with Assembled's Hybrid Search. Learn how we enhance RAG results using Reciprocal Rank Fusion for accurate, relevant answers.
Assembled
@assembledhq
May 23, 2024
When OpenAI released GPT-4o last week, the team behind Assembled Assist migrated customers from GPT-4 within 24 hours of its launch. See how they did it without disruptions to customer operations across tens of thousands of support tickets:
assembled.com
Migrating to GPT-4o: How Assembled achieved rapid transition
Discover how Assembled rapidly transitioned to GPT-4o, improving customer experience, response quality, and overall support efficiency.
Assembled
@assembledhq
Dec 21, 2022
Our hearts are with all the talented support folks who've been affected by layoffs this year. This job board was assembled specifically to help connect customer support professionals to their next gig. Please share with anyone who can benefit: bit.ly/3vb1RHs
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