Meet the People Behind JAMS Pathways

“The resolution of a long-standing dispute involving multiple stakeholders is exhilarating. It feels great to help people.”

“People need to feel heard and understood before we can delve into strengths, weaknesses, and possible solutions. Where [I] excel is in the ability to hold opposing stories as true and explain points in ways that meet the parties where they are.”

“Embrace the power of silence. People need space and quiet to listen, process and understand.”

Growing up in the turbulent ’60s, I saw people working together to resolve social issues. While they did not always reach those goals, I was intrigued by the concept of peaceful coexistence.”

Hiro Aragaki has handled hundreds of conflicts and is known for his sharp analytical skills and deep understanding of how cross-cultural differences affect dispute resolution.

After decades of university teaching and as a dean, I saw the time, energy and resources zapped by internal conflicts. As a mediator and facilitator, I am dedicated to helping resolve organizational conflict

“Early in my legal career, I came to see that helping the parties understand each other’s perspectives and work together to rebuild bridges was generally the best and most sensible solution.” 

The best piece of advice I ever received was ‘Strive to replace judgment with curiosity.’”

Since leaving litigation, I have never looked back and have devoted my energy to helping people overcome conflict. Building trust among stakeholders is crucial to achieving that goal.

“Coming to America as an immigrant has given me an outsider's perspective on issues. I have found this to be a useful experience that I tap into often as I come up with creative solutions to problems.”

"Conflict is universal. But the way a culture understands it, buries it or transforms it—that is everything. When you change that, you change what's possible."

 “My mission is to help people understand the dynamics of conflict to better manage disputes. One of the best contributions one can make to another’s life is to bring peace to their day-to-day existence.” 

“Talking honestly and openly about the emotional as well as the legal aspects of a dispute tends to lead not only to resolution, but also more robust, enduring and satisfying agreements.”

 "To agree to have dialogue is the beginning of a peaceful resolution." — Somali Proverb 

“I meet people and organizations where they are—not where they should be—and help them get where they need to go.”