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Earlier this week, my DB apparently stopped syncing across my home laptop and office desktop. Online advice is to uninstall and reinstall. All day yesterday and now today, I have been trying to uninstall. At first, I kept getting the 'failed' message. Then I went into Task Manager and ended all tasks related to DB, and…
QR code has been deactivated for one of my Dropbox files; how can I obtain a fresh one? Thanks in advance for any help you can render! Regards, David
I'm trying to upload a QuickBooks backup file to Dropbox, something that I do regularly, and the upload window is just showing "waiting" and not doing anything. What's happening here?
I use DB for storing video and photo content for my event business. We've been in business for 11 years, so that means there are a LOT of files, and everything is in lots of subfolders. I am trying to downsize my DB quickly, and want to try to find all the largest files to start with, and right now it is like finding a…
Hi all, I havent used dropbox for a while but still have files i want to get to. I logged into dropbox in my browser, I see all my folders but there are no files , when i look at the activity i see "Dropbox Server deleted **file name**" date 11 April 2026 Is there any way of getting my files back?
I have already cancelled my account in January 2019 and received an email about closure. After I reviewed my credit card account today I saw 99 USD of fee is withdrawn from my credit card and I can not see the explanation because the link related with payments do not operate. I wrote an email to dropbox support today but a…
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes, including the following: Features in this update: Users with access to Quick Access can drag mounted files out and copy them to other apps. Fixed in this update: Fixed a macOS File Provider issue that could cause Dropbox to…
This discussion was created from comments split from: Are you new here? Read this first!.
I have dropbox installed on two Fedora 44 Linux systems, syncing between them. Most files sync fine, but when I create a file like this: cat > foo\\bar test ^D then dropbox filestatus foo\\bar foo\bar: unsyncable That filename works fine for everything else, but dropbox doesn't like it. Isn't this a dropbox bug?
I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
Many companies prohibit employees from generating their own Dropbox account, which is needed to comment on the files. So I'd love to have a way for people to put their email and just add comments to files and folders I've shared with them via a link
I'd like to request updating the Dropbox Sign window to include an option to edit the Subject of the signature request. Right now it automatically renames the subject with the filename you are going to save the signed copy as. I like to add "SIGNED-" in front of the filename being signed so I can quickly at glance verify…
When viewing a PDF within Dropbox, I am constantly running into the issue where me attempting to scroll or pinch-zoom results in the sideways-swipe action being triggered, which moves to the next PDF in the folder. Please consider reducing the sensitivity of this gesture or removing it entirely. I emailed support and they…
We commonly use US letter (8 1/2 x 11), Legal (8 1/2 x 14), and Ledger (11 x 17)) sized documents in our everyday operations. Dropbox Sign squishes everything into a letter size document and the file is permanently distorted into letter size, as seen both in downloads and printing. We are being forced to utilize a…
I switched machine the other day and waited for Dropbox to sync a bunch of files, then I started working. But I forgot that rules.dropboxignore was not synced. I had read the doc a while ago, created it with meaningful rules, it was fire-and-forget. I noticed that some files started getting synced like…