Add or update a payment method

Docker supports several payment methods for paid personal accounts and organizations. This page describes supported payment types, how to manage payments from Docker Home, and how to set up pay by invoice.

Supported payment types

You can add or update a payment method at any time. All charges are in United States dollars (USD). Docker supports the following payment methods:

Some payment methods require additional setup before changing it to your default payment method. For example:

• Verify a bank account before choosing it as a payment method.
• Use an existing Stripe Link account, or enter your card information to set up Stripe Link.

Manage payment method

Paid personal accounts and organizations follow the same procedures to add, update, or remove payment methods.

Add payment method

You can add multiple payment methods in the billing portal. When you add a new payment method, you set it as a new default payment method.

1. Sign in to Docker Home.
2. Select your username for a personal account, or select your organization name for an organization.
3. Select Billing to go to the billing portal, then Change in the Payment method tile.
4. From the Change payment method modal, choose to add a card, a US bank account, or a Stripe Link payment.
   • To pay with a card, enter your card information.
   • To pay with a US bank account, verify your Email and Full name.
     • If your bank is listed, select your bank's name.
     • If your bank is not listed, select Search for your bank.
   • To pay through Stripe Link, select an existing payment method, then select Use this card.
5. For first-time setup, enter your billing information.
6. Finish adding the payment method by selecting Save as default.

Change default payment method

After adding one or more payment methods, you can set one as a default method.

1. From Billing, go to the Payment method tile.
2. Select Change to open the Change payment method modal, then select Change next to your current default method.
3. Choose the payment method you want to set as default.
4. Verify your information, then select Save as default.

Remove payment method

You can only remove secondary payment methods. To remove a secondary payment method:

1. From Billing, go to the Payment method tile.
2. Select Change to open the Change payment method modal.
3. Select the Actions menu next to the payment method you want to remove, then select Remove.
4. Verify your billing details, then select Save as default.

You can't remove a default payment method. If you want to remove your default payment method, you must change your default payment method then follow the remove payment method procedures.

Verify a bank account

You can verify your bank account with instant verification for supported banks. You must sign in to your US bank account when adding your bank as a payment method:

1. From Billing, go to the Payment method tile and select Change.
2. Choose US bank account as your payment method.
3. Verify your Email and Full name.
4. Search for your bank, then select it to initiate the sign-in flow.
5. Review the terms and conditions. This agreement allows Docker to debit payments from your connected bank account.
6. Select Agree and continue.
7. Select an account to link and verify, then select Connect account.

When the account is verified, a success message appears.

Failed payments

If your payment fails, select Pay now to retry the payment through Stripe.

You have a grace period of 15 days, including the due date, when your payment fails. Docker attempts to collect the payment three times using the following schedule:

• 3 days after the due date
• 5 days after the previous attempt
• 7 days after the previous attempt

Docker also sends an email notification Action Required - Credit Card Payment Failed with an attached unpaid invoice after each failed payment attempt.

If the invoice remains unpaid after the grace period, the subscription downgrades to a free subscription and all paid features are disabled.

Pay by invoice

Tip

To pay by invoice, upgrade to a Docker Team or Docker Business plan and choose an annual subscription.

Pay by invoice requires upfront payment for your first subscription period using a payment card or ACH bank transfer. At renewal, Docker emails you an invoice to pay manually instead of charging your default payment method.

• To add pay by invoice as a payment method, contact your Docker sales representative.
• You can only pay by invoice by choosing it as a payment method when subscribing to Docker Team or Docker Business plans. 
• Pay by invoice isn't available for subscription upgrades or changes.