How IT Works Limited collects, uses, and protects your personal information. Last updated 28 February 2025.
IT Works Limited (NZBN 9429032964554), 10a Raroa Road, Hutt Central, Lower Hutt 5010. Questions can be sent to privacy@itworks.co.nz.
We handle personal information in line with the New Zealand Privacy Act 2020, and align with NZISM and ISO/IEC 27701. A SOC 2 audit is underway, expected to complete September 2026.
We collect information you provide directly (contact and account details) and information generated through providing our services, including technical data needed to manage your environment.
To deliver and improve our services, respond to enquiries, manage our relationship with you, meet legal obligations, and keep our services secure.
We do not sell personal information. We share it only with trusted providers who help us deliver our services, where required by law, or with your consent.
We use appropriate technical and organisational measures — including access controls, MFA, and encryption — to protect personal information.
We keep personal information only as long as necessary for the purposes described here, or as required by law.
You have the right to access and request correction of your personal information. Contact privacy@itworks.co.nz.
Our website may use cookies and analytics to understand usage and improve the experience. You can control cookies through your browser settings.
Some service providers may store or process data outside New Zealand. Where this happens, we take steps to ensure comparable protections apply.
We may update this policy from time to time. The latest version will always be on this page.
Contact privacy@itworks.co.nz. You also have the right to complain to the Office of the Privacy Commissioner.
