All Systems Operational

Box Web Application Operational
Login/SSO Operational
Uploads/Downloads Operational
Collaboration Operational
Search Operational
Preview Operational
Sharing (Shared Links) Operational
Email Notifications Operational
Admin Console & Functionality Operational
Governance (Retention) Operational
Governance (Legal Holds) Operational
Workflows and Automations Operational
Comments and Tasks Operational
Accessible Site (a.box.com) Operational
Box Sign Operational
Box Canvas Operational
Box Shield (Threat Detection) Operational
Box Shield (Virus Detection) Operational
Box Shield (Auto Classification) Operational
Box Shuttle Operational
Watermarking Operational
Box Hubs Operational
Box AI Operational
Enterprise Reports Operational
Box Forms Operational
Box Doc Gen Operational
Box AI Studio Operational
Box Archive Operational
Email Uploads Operational
Box Extract Operational
Box Automate Operational
Files Page Operational
Box Platform / API Operational
Content API Operational
Content Preview Operational
Authentication (OAuth 2.0 / JWT) Operational
Search Operational
Uploads/Downloads Operational
Webhooks Operational
Box Embed Widget Operational
Box Sign Operational
Box Canvas Operational
Workflows and Automations Operational
Box Shuttle Operational
Box AI Operational
Box Doc Gen Operational
Box Apps Operational
Box Extract Operational
Events API Operational
Desktop Applications Operational
Login/SSO Operational
Box Sync Operational
Box Drive Operational
Box Edit / Tools Operational
Mobile Applications Operational
Login/SSO Operational
Preview Operational
Search Operational
Uploads/Downloads Operational
Mobile-Optimized Website (m.box.com) Operational
Box Notes Operational
Web Application Operational
Box Relay Operational
Partners / Integrations Operational
Microsoft Office Integration Operational
Apple iWork Operational
Box for Salesforce Operational
Google Apps Operational
NetSuite Operational
Microsoft Teams Operational
Slack Operational
Box Community and Support Website (community.box.com) Operational
Case Submission Workflow Operational
Blog Posts and Knowledge Articles Operational
Community Forums Operational
Box University Operational
Developer Console / Docs (developer.box.com) Operational
FTP Operational
Box.com Marketing Website Operational
Box Zones Operational
Australia Operational
Canada Operational
EU Operational
France Operational
Germany Operational
Germany/UK Operational
Israel Operational
Japan Operational
Japan/Singapore Operational
Singapore Operational
UK Operational
US Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 31, 2026

[Medium] Issues with Box Shuttle Standalone
Resolved - After further monitoring, this incident is now considered resolved. Box Shuttle Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Jul 31, 04:30 PDT
Monitoring - Our team has taken steps to remediate this issue and is seeing improvement for the Box Shuttle service (Standalone). We are continuing to monitor for any additional impact.
Jul 31, 04:16 PDT
Investigating - Our team is investigating an issue with Box Shuttle Standalone. Users may have issues to access, configure or create new Shuttle job details. We will provide additional information as it becomes available.
Jul 31, 04:09 PDT

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

[Minor] Issues with Uploads
Resolved - After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Jul 27, 21:57 PDT
Monitoring - Our team has taken steps to remediate this issue and is seeing improvements. We are continuing to monitor for any additional impact.
Jul 27, 21:22 PDT
Update - We are continuing to work on a fix for this issue.
Jul 27, 21:02 PDT
Identified - Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Jul 27, 20:08 PDT
Investigating - We are investigating an ongoing issue affecting uploads. We will provide more information as soon as it is available.
Jul 27, 19:58 PDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

[Medium] Issues with Box Hubs
Postmortem - Read details
Jul 30, 18:29 PDT
Resolved - After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Jul 23, 07:30 PDT
Identified - Box continues remediation efforts to restore full functionality to Box Hubs. The underlying cause of the issue has been identified and efforts are underway to restore usability.
Jul 23, 07:26 PDT
Investigating - We are investigating an ongoing issue affecting Box Hubs. We will provide more information as soon as it is available.
Jul 23, 07:14 PDT
[Medium] Issues with File Requests
Resolved - After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Jul 23, 04:42 PDT
Identified - The underlying cause of the issue has been identified and efforts are underway to restore stability. Box continues remediation efforts to fully restore the metadata functionality of File Requests.
Jul 23, 04:05 PDT
Investigating - We are investigating an ongoing issue affecting metadata updates using File Request. We will provide more information as soon as it is available.

Users of this service may face delays in metadata updates while attempting to upload files using File Request.
Jul 23, 02:45 PDT

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

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