SendGrid Status Page Migration to Twilio Status Page — July 29, 2026
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 2026 - 09:00 PDT
Scheduled - On July 29, 2026 at 9:00 AM PT (originally planned for July 22), SendGrid incident and maintenance notifications will move to the Twilio Status Page: https://status.twilio.com.

Your existing SendGrid Status Page subscription will be migrated. Depending on how you currently receive notifications, you may need to confirm your subscription to continue receiving updates.

What to expect:

EMAIL SUBSCRIBERS: You should have received a confirmation email from status-help@statuspage.twilio.com on July 13 or 14. You must confirm your subscription via the email to continue receiving updates.

SMS SUBSCRIBERS: You should have received a confirmation email from status-help@statuspage.twilio.com on July 13 or 14. You must confirm your subscription via the message to continue receiving updates.

WEBHOOK SUBSCRIBERS: No action is required. Your webhook subscription will be migrated automatically and will continue to receive notifications without interruption.

Post migration, you will continue to receive notifications for the SendGrid services you are currently subscribed to, delivered from the Twilio Status Page.

Thank you for your continued trust in Twilio and SendGrid.
Jul 29, 2026 09:00-12:00 PDT
Mail Sending Operational
API v3 Operational
SMTP Operational
API v2 Operational
Marketing Campaigns Operational
Marketing Campaigns Operational
Webhooks Operational
Event Webhook Operational
Parse API Operational
API Operational
Website Operational
Statistics Operational
Email Activity Operational
Partners Operational
Billing Operational
Legacy Marketing Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 31, 2026

No incidents reported today.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Unresolved incident: SendGrid Status Page Migration to Twilio Status Page — July 29, 2026.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

AWS us-west-2 DNS Health Checks Fired
Resolved - Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.
Jul 24, 12:31 PDT
Monitoring - At 4:21 PST our engineers have isolated the degraded region and removed it from load balancing and are now mitigated and observing. We will provide another update in an hour or as soon as more information becomes available.
Jul 24, 05:09 PDT
Investigating - Starting around 4:09 am PST on Jul/24, our engineers began investigating an issue related to low success rates in the us-west-2 region. Customer shouldn't experience impact. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Jul 24, 05:06 PDT

Jul 23, 2026

Some shared IP customers getting "no IPs are available for this account" when sending emails
Resolved - Our engineers have monitored the fix and confirmed the issue with shared Ips has been resolved. All services are now operating normally at this time.
Jul 23, 21:07 PDT
Update - Our engineers are continuing to monitor the fix. Please note that email requests are now being delivered as expected for customers using shared IPs.We will provide another update in 4 hours or as soon as more information becomes available.
Jul 23, 20:33 PDT
Monitoring - Our engineers have identified the problem and implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Jul 23, 19:22 PDT
Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in an hour or as soon as more information becomes available.
Jul 23, 19:06 PDT
Investigating - Our engineers began investigating an issue with customers getting "no IPs are available for this account" when sending emails. Users may experience delays in email delivery.We will provide another update in 1 hour or as soon as more information becomes available.
Jul 23, 18:40 PDT

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage