Decagon (@DecagonAI) / X

Decagon

607 posts

Decagon

@DecagonAI

Powering concierge customer experiences for the most impactful companies in the world. Backed by @a16z, @accel, @baincapVC, @coatuemgmt, @indexventures

San Francisco

Joined January 2024

Pinned
Decagon
@DecagonAI
Jun 9
Introducing Duet Autopilot, the first verified self-improving AI agent for CX. It automates agent improvement by turning conversation signals into validated improvements ready for human review, helping agents get better with every conversation. 🧵
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Decagon
@DecagonAI
22h
We're proud to welcome Super, the savings super app that has put over $1 billion back in the pockets of everyday Americans, to the Decagon customer family.
Decagon
@DecagonAI
Jul 29
NYC office bringing back the mannequin challenge in 2026.
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Decagon
@DecagonAI
Jul 22
Decagon is now available on @awscloud Marketplace. Enterprises can now purchase Decagon directly through AWS Marketplace, making it even easier to deploy AI agents that deliver concierge customer experiences.
Decagon
@DecagonAI
Jul 15
candidates write this down
Jesse Zhang
@thejessezhang
Jul 15
I like the "who is your worst reference?" question! I will try it. Some that I have found valuable regardless of role: "Tell me about the most difficult project that you worked on in your life (professional or personal). What was motivating you?" "What percentile would you
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