@JacobKassab , while Customer Solutions cannot override any decisions, policies, or procedures, we can look at her case when she contacts us directly. Thank you for understanding. -Ivana
Home Depot Customer Care
@HDCares
Here to help you get more done. The @HomeDepot's Customer Care Team, responding 8-5 EST, Monday-Friday.
- @Jbon837636 Thank you for that information. I am showing that the order was picked up on June 16, 2026. Once the item is scanned back in at the warehouse. The refund will be issued. -Karen
- @are_nfl , thank you for providing your last name and phone number. We appreciate your cooperation. To assist us in locating your order and ensuring we are reviewing the correct information, we kindly ask that you also provide your first name and the email address associated with
- @RWalker83941823 We located quote H6321-53004 and partnered with the store management team. Please allow them 48-72 business hours to contact you directly to assist you. -Santeena
- @Wildsau Hi, you have reached the same department. Our team in Canada can also be reached at 800-628-0525 or by emailing [email protected]. Enjoy your weekend. -Alexis
