@KendelC I'd love to confirm if a promotion is available for you. Did you have the opportunity to use the link I sent to provide us your account information? I'm sending the link again now.
^NataliaC
T-Mobile Help
@TMobileHelp
T-Force = Customer service gurus: Un-carrier fanatics: Supporting Social from 4:00 am - 8:30 pm PT. Also available here t-mobile.com/contact-us
- @AmpedJourney I'm heading out for the day, but I know how important it is to get you a full and complete resolution as soon as possible. I’ve left detailed notes on your account so one of my teammates can jump right in and pick up where I left off. When you reply, the next
- @reenayt10 Good evening. My name is Alfredo, and I will be helping you out today. I know how important it is to have that iPhone 15 Pro Max unlocked and I would be happy to assist as long as it meets our unlock eligibility requirements which you can review here:
- @WhatHappen2Day_ Thanks for your patience, and sorry for any inconvenience, we are the same awesome T-Force team that you love, you may not always get the same agent, as we don't want to miss you if we go on break or leave for the day. We would love to work with you, if you can
- @NovoLearner Since we don’t have access to that account information on our end, we recommend reaching out to Metro by T-Mobile directly. Is there anything else we can assist you with today?
