USPS Help (@USPSHelp) / X

USPS Help

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USPS Help

@USPSHelp

Welcome to the U.S. Postal Service official Social Customer Response site. Hours of Operation: M-F: 8am-10pm ET. Sat: 9:30am-6:00pm ET. Closed Sunday.

Washington, DC

Joined November 2014

Pinned
USPS Help
@USPSHelp
Oct 14, 2025
Need help with a USPS delivery or have a question? The ONLY way to receive support from USPS is by clicking the direct message button on this page. Please do not reply to comments claiming to offer help or support. These comments are not affiliated with USPS. Connect with us
USPS Help
@USPSHelp
Dec 31, 2025
The Social Customer Response Center will be closing on Wednesday, December 31 at 5 p.m. EST. We will be back Friday, January 2 at 8 a.m. EST.
USPS Help
@USPSHelp
Dec 24, 2025
The Social Customer Response Center will be closing on Wednesday, December 24 at 5 p.m. EST. We will be back Friday, December 26 at 8 a.m. EST.
USPS Help
@USPSHelp
Nov 26, 2025
The Social Customer Response Center will be closing on Wednesday, November 26 at 5 p.m. EST. We will be back Friday, November 28 at 8 a.m. EST.
USPS Help
@USPSHelp
Aug 7, 2025
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