Hotjar Status (@hotjar

Hotjar Status

412 posts

Hotjar Status

@hotjar_status

Official status updates here. Product Experience Insights that show how your users behave and what they feel strongly about, so you can deliver real value.

Malta

Joined May 2020

Hotjar Status
@hotjar_status
Jan 27
[Status] Monitoring: On 22nd January 9.30am UTC we deployed a change that meant users who: - Created a Contentsquare Account - Were then invited to a Hotjar Account Would be unable to login to the Hotjar Account due to a bug on the …
status.hotjar.com
Potential login issues to Hotjar
On 22nd January 9.30am UTC we deployed a change that meant users who: - Created a Contentsquare Account - Were then invited to a Hotjar Account Would be unable to login to the Hotjar Account due to a...
Hotjar Status
@hotjar_status
Jan 20
[Status] Investigating: We are currently investigating this issue. stspg.io/966r43thnztc?u…
Hotjar Status
@hotjar_status
Nov 14, 2025
[Status] Investigating: We are experiencing loading issues with Heatmaps when creating new screenshots. Our team is currently investigating. This issue only affects newly created screenshots. Existing ones continue to load Heatmaps as…
status.hotjar.com
Heatmaps: Issues Generating New Screenshots
We are experiencing loading issues with Heatmaps & Z onings when creating new screenshots or when providing screenshot suggestions. Our team is currently investigating. Manual screenshots can be used...
Hotjar Status
@hotjar_status
Sep 11, 2025
[Status] Investigating: Investigating - We have identified an issue with Interviews where the selected timezone for a project is not being applied correctly during participant scheduling. Our team is actively investigating the cause a…
status.hotjar.com
Investigating Issues with Interview Scheduling Timezones
Investigating - We have identified an issue with Interviews where the selected timezone for a project is not being applied correctly during participant scheduling. Our team is actively investigating...
Hotjar Status
@hotjar_status
Aug 26, 2025
[Status] Investigating: We're currently investigating an issue where User Attributes can't be accessed in Insights Site Settings, as well an “Error when fetching User Attributes” message preventing the use of Session Filters. Our eng…
status.hotjar.com
Error when fetching User Attributes
We're currently investigating an issue where User Attributes can't be accessed in Insights Site Settings, as well an “Error when fetching User Attributes” message preventing the use of Session...
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