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Recently the feature to right click a file to call up the Transfer File option has not been available.. In fact the entire list of dropbox options that were previously available with this operation no longer appear in either the initial view or the 'show more' option. Dropbox is running and I even reinstalled DB to see if…
Running out of space on your Dropbox account but don’t want to move to a different plan? Good news! Eligible Dropbox customers can now purchase additional 1TB storage add ons, making it even easier to get the extra space you need 🧑💻. New: Purchase 1TB Storage Add Ons Whether you’ve filled your account with photos, videos,…
They are visible on my Dropbox account when viewed in the browser, but are missing on File Explorer. Is this a sync issue? How do I get visibility of these files in Explorer?
About a week ago, I stopped being able to print from Excel files. I have tried many of them. I now have to download the file to my computer before I can print what I need. When I try to print from an Excel file, I get this error message: "We're not able to contact the server. It might not be responding, or your Internet…
This vital feature seems to have disappeared. When sending time sensitive or otherwise important files, part of the reason we use Transfer is that we are automatically notified that the recipient has downloaded the files. I understand it can be set case by case, but when we are doing this regularly, it seems like an…
I have not even modified anything at all. Dropbox sometimes like to create a ton of folders of "selective sync conflict" that are all empty. I only use Dropbox on my Mac and my phone. I don't even have a second computer. I have not even modified anything. This is simply unreasonable and unacceptable. Today I found…
For the last few weeks dropbox doesn't start anymore on my old macbook running High Sierra. I tried uninstalling and reinstalling multiple times. I tried advanced reinstall with the terminal commands, but that didn't seem to remove all dropbox cache/pref files. I manually removed everything from the Library folder making…
Hello, I just installed the dropbox desktop app on mac tahoe 26.6.2, once installed it shows up in the finder but when I click on it I get that message, with a loading spin wheel that just spins and spins forever…. any thoughts?
Jag har försökt åtskilliga ggr. att uppdatera Dropbox för att kunna använda den, men inte lyckas. Den vill bara att jag skall uppdatera en gång till.
Hello. In several files and folders in my Dropbox, clicking "Make Available Offline" does nothing. See the screen recording below. How do I resolve this? [Removed as per Community Guidelines] The files with a green checkmark are ones I got it to download by opening the file in Preview. There are no special characters…
If a file is open when you mark it online-only, the eviction fails permanently and silently. There is no way to see which files failed and no way to re-trigger them, so on a large account they accumulate until a substantial part of the disk is held by files the user already told Dropbox to remove. In my case 1.39 TB. The…
Hi, I see the new beta testing AI feature that would put suggested fields into the document that I then need to double check to confirm their accuracy and still fill in any that AI missed. I can absolutely see the merit of auto-populating fields, and have been wanting this for years as it would be a massive time saver, but…
Reviving this closed ide which was very good!!! Two big suggestions, that are already commonplace out there with different online services: 1. Actually send invoices/receipts to the billing email address specified. I just found out from Support that invoices are only sent to the billing email address if the user is paying…
https://www.dropbox.com/.well-known/apple-app-site-association only includes /home and not /home/* so links to personal files do not open in the Dropbox app but rather system browser which is really annoying. Please support it.