Bring your technology to life
Helping you achieve your business goals sooner and with more efficiency by giving you back time.
Differentiation is difficult
Finding new ways to differentiate in a competitive market is essential for business growth. But today, finding the time to spend on differentiation is increasingly difficult.
Maintaining business as usual (BAU) operations is hard work. The pace of change is rapid as users have higher expectations, and retaining and recruiting the right people to take your business forward isn't easy. Daily IT challenges can make anything other than keeping the lights on seem almost impossible.
But things are looking up - we're here to understand your challenges, to help you navigate the changing technology landscape, and to offer support along the way, whenever you need us. By putting your business outcomes at the centre of everything we do, Softcat can support you in making the right technology investments and bringing that technology to life with our extensive portfolio of services to help take the pain away.
Business challenges
In our annual Customer Experience Survey, our customers have told us their biggest challenges standing in the way of achieving their priorities in the next 12 months are:
of customers expect people and resourcing issues to be a challenge in the coming year.
People
Resourcing for business continuity, recruiting and/or retaining talent and providing the best experience for your employees
of customers expect to experience challenges with their technology platforms in the year ahead.
Technology
Managing everyday operations, navigating the changing technology market, and delivering improved business efficiency.
of customers anticipate commercial challenges.
Commercial
The pressure to create sustainable cost plans, mitigating risk back to your business and planning for unforeseen circumstances.
Discover how we help to harness the full power of IT to raise your operational efficiency and deliver your business goals
Discover moreServices that bring your technology to life
Softcat Services help you to get the most out of your IT investments by:
- Designing our support to help you overcome your key challenges
- Simplifying the complexities of modern technology
- Making your technology investments – both existing and new – more manageable
We have five main Towers of Service.
Each one can be applied individually to your business, or you can
work through all of them as part of an end-to-end journey. When
combined, our services deliver the maximum possible value to
your business.
Advisory Services
To find opportunities to transform
We provide you access to experienced experts who can help you overcome your key challenges and support your business objectives.
Architecture
To design your future
Our focus is simplifying complexity, meeting budgets and timescales and delivering the right outcomes.
Implementation
Driving positive change from day one
You can have peace of mind being in the expert hands of our Professional Service consultants and Project Management team who will see you through your implementation journey.
Support
An extension of your IT team
Responsive, reliable and expert technical support to keep your systems and your business running.
Managed
Get more time back and reduce risk
We can manage different elements of your business-as-usual platforms and processes to alleviate pressures on your business.
Cyber Security
Cyber Security must evolve. From reacting to problems, to proactively addressing an organisation’s posture; from defining pointed solutions, to defining positive outcomes.
Softcat builds, implements and maintains ongoing programmes to proactively reduce cyber risk that’s right for our customers.
Digital Workspace
We improve experiences, create choice and enable outcomes by securely connecting, people, apps, data, and devices to the services and support they need to thrive.
We consider the key aspects that underpin a successful Digital Workspace strategy: Workstyle Flexibility, Employee and Employer Choice, and Collaborative Workspaces.
Hybrid Infrastructure
At Softcat, we believe Hybrid Infrastructure is a journey to ensure you leverage the right balance of interconnected and secure technology platforms for your applications and data.
Through this journey Softcat is helping our customers to reduce cost, increase their ability to innovate and realise their sustainability development goals.
Advisory services
Know your business drivers to identify where you are today and what tomorrow could look like
Advisory Services are all about taking a broader look at your strategic objectives and identifying areas across your organisation where small changes can have a huge impact on overall success. It's the catalyst to ensuring the right conversations are had and the right outcomes are achieved.
Spotlight Services
Architecture services
Solving your technical problems and achieving tangible outcomes
Whether you're designing a digital workspace, a cloud or a security architecture, there's a lot to consider. You may have a certain type of technology in mind, or an intricate set of business goals that need factoring into a specially crafted solution. Either way, architecture is essential.
Implementation services
Create and configure technology solutions that inspire change from day one
When you invest in new technology and make the decision to drive change, it needs to work from day one.
Spotlight Services
Support services
Responsive, reliable and expert technical support to keep your systems and your business running
Whether you're challenged with monitoring and managing agreements, or chasing a resolution for a piece of technology that's gone wrong, our focus is to help you get things back up and running smoothly.
Spotlight Services
Managed services
Getting the maximum out of every IT investment
Take the everyday BAU tasks out of the hands of IT, freeing up their time to focus on strategic projects, whilst benefiting from economies of scale and our experts who can spot and resolve an issue before you even know about it.
