Server Management
Backups, monitoring, and dedicated management - we've got a plan for you. Not comfortable managing your own server or using AI to do it? Let professional server administrators rather do the job.
Server Management Plans
These plans complement our unmanaged VPS hosting offerings.
Basic Server Management
- 100 GB backup storage
- Backup configuration and monitoring
- Resource monitoring
- 1 Hour SLA weekdays
- 4 Hour SLA weekends
- Priority out-of-hours support
- Dedicated system administrators
- In-depth troubleshooting
- Server updates
- Firewall configuration
- Email management & archiving
- Offsite geo-redundant backups
- Malware scanning & removal
- Performance tuning
- High-availability & failover
- Other custom requirements
Advanced Server Management
- 250 GB backup storage
- Backup configuration and monitoring
- Resource monitoring
- 1 Hour SLA weekdays
- 4 Hour SLA weekends
- Priority out-of-hours support
- Dedicated system administrators
- Troubleshooting support
- Server updates
- Firewall configuration
- Email management & archiving
- Offsite geo-redundant backups
- Malware scanning & removal
- Performance tuning
- High-availability & failover
- Other custom requirements
Custom Server Management
- Custom backup storage
- Backup configuration and monitoring
- Resource monitoring
- 1 Hour SLA weekdays
- 4 Hour SLA weekends
- Priority out-of-hours support
- Dedicated system administrators
- Troubleshooting support
- Server updates
- Firewall configuration
- Email management & archiving
- Offsite geo-redundant backups
- Malware scanning & removal
- Performance tuning
- High-availability & failover
- Other custom requirements
What's Included
Real-Time Monitoring
Using PRTG software, we track CPU, RAM, disk space, and network traffic with instant alerts and historical analysis to keep your server performing optimally.
Automated Backups
Daily automated offsite backups ensure your data is always protected. We configure and monitor your backup schedule so you never have to worry.
Security & Updates
We keep your server secure with regular updates, firewall configuration, and proactive security monitoring to protect against threats.
Dedicated Support
Our dedicated system administrators are available to troubleshoot issues, optimize performance, and ensure your server runs smoothly.
Need Ad-Hoc Server Support?
If you don't have a monthly plan, we provide hourly server support for one-time issues.
Important note: Ad-hoc server support services are not bound by an SLA and are offered on a first-come, first-served basis and may be delayed by SLA-based servicing. If you want a guaranteed SLA, get the monthly server management above instead.
View Ad-hoc Server SupportFrequently Asked Questions
If you need a custom feature not included in our Basic or Advanced server management options, you can use our ad-hoc server support.
This is the best option for one-off requests, special changes, or work that falls outside the standard management plans. For more details, please see our server support page or contact us.
