PusherBroadcaster exception "Failed to connect to Pusher" when running in queue

[shadoWalker89]

• Laravel Version: 5.3.23
• PHP Version: 5.6.15
• Database Driver & Version: MySql 5.6.31
• OS : Windows 8.1 64bits

Description:

I'm using the "broadcast" notification channel to notify the user via pusher.

When not using queue or using queue with the sync driver every thing works as expected, and i receive the notification.
But when i use the database driver for queues, the app can't connect to pusher.
This is the log.

local.ERROR: exception 'Illuminate\Broadcasting\BroadcastException' with message 'Failed to connect to Pusher.' in F:\wamp3\www\opendata\vendor\laravel\framework\src\Illuminate\Broadcasting\Broadcasters\PusherBroadcaster.php:105
Stack trace:
#0 F:\wamp3\www\opendata\vendor\laravel\framework\src\Illuminate\Broadcasting\BroadcastEvent.php(53): Illuminate\Broadcasting\Broadcasters\PusherBroadcaster->broadcast(Array, 'Illuminate\\Noti...', Array)
#1 F:\wamp3\www\opendata\vendor\laravel\framework\src\Illuminate\Queue\Jobs\Job.php(73): Illuminate\Broadcasting\BroadcastEvent->fire(Object(Illuminate\Queue\Jobs\DatabaseJob), Array)
#2 F:\wamp3\www\opendata\vendor\laravel\framework\src\Illuminate\Queue\Worker.php(201): Illuminate\Queue\Jobs\Job->fire()
#3 F:\wamp3\www\opendata\vendor\laravel\framework\src\Illuminate\Queue\Worker.php(152): Illuminate\Queue\Worker->process('database', Object(Illuminate\Queue\Jobs\DatabaseJob), Object(Illuminate\Queue\WorkerOptions))
#4 F:\wamp3\www\opendata\vendor\laravel\framework\src\Illuminate\Queue\Worker.php(76): Illuminate\Queue\Worker->runNextJob('database', 'default', Object(Illuminate\Queue\WorkerOptions))
#5 F:\wamp3\www\opendata\vendor\laravel\framework\src\Illuminate\Queue\Console\WorkCommand.php(101): Illuminate\Queue\Worker->daemon('database', 'default', Object(Illuminate\Queue\WorkerOptions))
#6 F:\wamp3\www\opendata\vendor\laravel\framework\src\Illuminate\Queue\Console\WorkCommand.php(85): Illuminate\Queue\Console\WorkCommand->runWorker('database', 'default')
#7 [internal function]: Illuminate\Queue\Console\WorkCommand->fire()
#8 F:\wamp3\www\opendata\vendor\laravel\framework\src\Illuminate\Container\Container.php(508): call_user_func_array(Array, Array)
#9 F:\wamp3\www\opendata\vendor\laravel\framework\src\Illuminate\Console\Command.php(169): Illuminate\Container\Container->call(Array)
#10 F:\wamp3\www\opendata\vendor\symfony\console\Command\Command.php(256): Illuminate\Console\Command->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#11 F:\wamp3\www\opendata\vendor\laravel\framework\src\Illuminate\Console\Command.php(155): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#12 F:\wamp3\www\opendata\vendor\symfony\console\Application.php(820): Illuminate\Console\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#13 F:\wamp3\www\opendata\vendor\symfony\console\Application.php(187): Symfony\Component\Console\Application->doRunCommand(Object(Illuminate\Queue\Console\WorkCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#14 F:\wamp3\www\opendata\vendor\symfony\console\Application.php(118): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#15 F:\wamp3\www\opendata\vendor\laravel\framework\src\Illuminate\Foundation\Console\Kernel.php(121): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#16 F:\wamp3\www\opendata\artisan(36): Illuminate\Foundation\Console\Kernel->handle(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#17 {main}  

Edit: I'm also using the mail and database channels in the same notification.
These two always work, even from the queue with database driver.

[dwellss]

Have you solved this issue? If so, mind explaining it? I am getting the same error trying to broadcast with pusher. I have tried both database and sync queue drivers or no queue at all, prefer not to use others. Frontend with javascript works fine, tested with pushers event creator. I have set the correct pusher app details in the .env file, additional cluster option set aswell. Broadcast channel is set to public.
Am I missing something that's not documented?

• Laravel Version: 5.3.23
• PHP Version: 7.0 on both Windows and Ubuntu
• Database Driver & Version: MySQL 5.6 and 5.7

local.ERROR: Illuminate\Broadcasting\BroadcastException: Failed to connect to Pusher. in C:\xampp\htdocs\pusher\vendor\laravel\framework\src\Illuminate\Broadcasting\Broadcasters\PusherBroadcaster.php:105 Stack trace: #0 C:\xampp\htdocs\pusher\vendor\laravel\framework\src\Illuminate\Broadcasting\BroadcastEvent.php(52): Illuminate\Broadcasting\Broadcasters\PusherBroadcaster->broadcast(Array, 'App\\Events\\NewC...', Array) #1 C:\xampp\htdocs\pusher\vendor\laravel\framework\src\Illuminate\Queue\Jobs\Job.php(73): Illuminate\Broadcasting\BroadcastEvent->fire(Object(Illuminate\Queue\Jobs\DatabaseJob), Array) #2 C:\xampp\htdocs\pusher\vendor\laravel\framework\src\Illuminate\Queue\Worker.php(201): Illuminate\Queue\Jobs\Job->fire() #3 C:\xampp\htdocs\pusher\vendor\laravel\framework\src\Illuminate\Queue\Worker.php(150): Illuminate\Queue\Worker->process('database', Object(Illuminate\Queue\Jobs\DatabaseJob), Object(Illuminate\Queue\WorkerOptions)) #4 C:\xampp\htdocs\pusher\vendor\laravel\framework\src\Illuminate\Queue\Console\WorkCommand.php(100): Illuminate\Queue\Worker->runNextJob('database', 'default', Object(Illuminate\Queue\WorkerOptions)) #5 C:\xampp\htdocs\pusher\vendor\laravel\framework\src\Illuminate\Queue\Console\WorkCommand.php(83): Illuminate\Queue\Console\WorkCommand->runWorker('database', 'default') #6 [internal function]: Illuminate\Queue\Console\WorkCommand->fire() #7 C:\xampp\htdocs\pusher\vendor\laravel\framework\src\Illuminate\Container\Container.php(508): call_user_func_array(Array, Array) #8 C:\xampp\htdocs\pusher\vendor\laravel\framework\src\Illuminate\Console\Command.php(169): Illuminate\Container\Container->call(Array) #9 C:\xampp\htdocs\pusher\vendor\symfony\console\Command\Command.php(256): Illuminate\Console\Command->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #10 C:\xampp\htdocs\pusher\vendor\laravel\framework\src\Illuminate\Console\Command.php(155): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #11 C:\xampp\htdocs\pusher\vendor\symfony\console\Application.php(820): Illuminate\Console\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #12 C:\xampp\htdocs\pusher\vendor\symfony\console\Application.php(187): Symfony\Component\Console\Application->doRunCommand(Object(Illuminate\Queue\Console\WorkCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #13 C:\xampp\htdocs\pusher\vendor\symfony\console\Application.php(118): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #14 C:\xampp\htdocs\pusher\vendor\laravel\framework\src\Illuminate\Foundation\Console\Kernel.php(121): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #15 C:\xampp\htdocs\pusher\artisan(35): Illuminate\Foundation\Console\Kernel->handle(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #16 {main}

[shadoWalker89]

Yeah i solved it, you need to download curl certificate and point to it in your php.ini

When sending data to pusher, using the sync queue driver or no queue at all the php.ini file within your apache installation will be used. Because your request is coming from the web server. (HTTP)

When sending data to pusher, using any other queue driver the php.ini within php installation will be used. Because your request is coming from the console.

For me, the problem was that i added the certificate in the php.ini used by apache server, and didn't add it in php.ini within the php.x.x.x/bin, so you just need to make sure that your add the certificate in both php.ini files.

You can download the certificate from https://curl.haxx.se/ca/cacert.pem

Then in both php.ini files search for this curl.cainfo and set the value to where your certificate is

For me it's something like this :

[curl]
curl.cainfo = "F:\wamp3\bin\php\php5.6.15\extras\ssl\cacert.pem"

[glennkarlsen]

I got the same exception. But for me it was the timestamp on Homestead. This solved it: https://support.pusher.com/hc/en-us/articles/202046573-How-to-fix-Timestamp-expired-response-from-REST-API-when-triggering-an-event-

[cre8]

A bit late, but you could just disable the encrypted options.

'options' => [
    'cluster' => 'eu',
    'encrypted' => false
]

So pusher will allow http calls but it's not recommended for production use.

[desfree]

I have same issue, and solved with
sudo ntpdate ntp.ubuntu.com

[Lahori-Jawan]

@cre8 thanx man. had been stuck for whole day bec. of this.

[YeyeMorales]

Hello.

I have the same problem, I am using linux mint and I have been trying to fix the error for some time and I have not been able to.

Thank's

[Tourenathan-G5organisation]

@cre8 It works now, Thanks

[ianemv]

Got mine working by adding ssl certificate as @shadoWalker89 said.

[dejongbaba]

please, how do I add the SSL certificate on Heroku? Already tried created a .user.ini file as specified, added the file to my root directory, specified the curl.cainfo and pushed to Heroku as specified customize Heroku PHP settings but it still doesn't work.

[TheBigK]

I'm facing the same issue. Is there any way to make this work with encrypted=true ?

[shadoWalker89]

@TheBigK install the certificate
#16478 (comment)

[TheBigK]

@shadoWalker89 - I already have the LetsEncrypt certificates installed and working. I got this working without SSL (by disabling all certificate checks); but still have no clue how to make it work with SSL and encryption turned on.

I did try with curl.cainfo in php.ini. Could you tell me if I should put it in php.ini inside cli or fpm?

[TheBigK]

@shadoWalker89 - I tried adding the info to php.ini inside the 'fpm'. Which is the other location you are talking about?