Hospital Rules

We still have not been able to schedule Lala’s Laryngoscopy. Apparently, the updated documents from her swallow evaluation (done at the same hospital!) were not appropriately entered or are sitting in a pile somewhere. I was not able to schedule at that time, because they didn’t believe that I had the legal right to do it. OK, fine.

A week later I call and am told that they can’t locate the documents. Can I fax them?

I sneakily use the fax machine at work. We are not allowed to use the machine for anything but school business. The secretary watches everyone closely – I do it after she has locked up and hope that the log monitors assumes it was for school related.

Their fax machine is “busy” all weekend.

I call on Monday to inform them of this. They don’t have access to email – the hospital does not allow anyone to receive emails from outside of their system. They suggest that I “drop the documents off at the front desk”. A four hour car trips (and a day off of work) because they can’t receive documents? Seriously? Finally, someone admits that there is another fax machine in the hospital (yes, it covers four city blocks, but only has one fax machine? They stuck to that story for a long time).

I scan the documents. I create .PDF files of the documents. I fax them one at a time using a free online fax program. I attempt to call to find out if the documents were received, but alas, the office is closed at 4pm. They also get an hour long lunch. (And teachers are overpaid lay-abouts with too much free time?)

Finally spoke to a real person yesterday. They did receive the documents, but they have to be examined by the legal department before I can schedule the appointment. Told I may need a court order. Really, I am too befuddled to respond.

Adoption it would seem is too complex of a concept for our medical industry to comprehend. Exactly who would I get said court order from?

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