IT Support
If you can’t find what you need, or your situation isn’t covered in the guides, our Service Desk team is ready to assist—just reach out and we’ll be happy to help.
Creating a support ticket
Are you experiencing technical issues and need assistance? Logging a service ticket with Adventist Technology is quick and straightforward. This video will guide you through the basics.
Updating your account settings
Your login account is your staff account, used to access key services such as Wi-Fi, email, and applications. In this video, we’ll guide you through resetting your password and managing your account settings.
Using OneDrive
OneDrive is a cloud-based storage platform—essentially a secure online hard drive where you can save files, share them with others, and recover deleted items. If you’ve found OneDrive a bit confusing, this instructional video will guide you through setting up and using your account with confidence.
Using Outlook for work
Outlook is one of the most widely used email platforms in business. In this video, we’ll guide you through the key steps for composing emails, formatting messages, attaching files, and creating calendar events.
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Essential security practices
When working away from the office—especially while travelling—it’s important to stay secure when using public networks. In this video, we’ll cover essential security practices to help keep you safe while working online.
Technology keeps your ministry running, and when something goes wrong, even small issues can slow your team down. That’s why reliable IT help desk support is essential—ensuring problems are resolved quickly and efficiently. Contact Adventist Technology today and take the first step toward a better support experience.
