Advancing evidence, empathy & equity
in complex care

ElevateRARE is a nonprofit think tank focused on education and programming for providers, caregivers, and patients. We strive to raise awareness of the unmet needs of undiagnosed and medically complex people and the providers who care for them.

Healthcare is Broken

We are the families, advocates and medical providers from the film “Complicated,” who took risk in telling our story.  We remain motivated to bring about changes in clinical medicine, to improve access to care and better protect patients and providers from issues of harm.

The goals of our mission include:

  • To elevate awareness about the growing and “less talked about” challenges of rare, multisystemic and undiagnosed conditions in clinical care, palliative care and hospice. 
  • To provide support and education for medical providers, healthcare staff and institutions truly committed to treating rare and medically complex patients.
  • To provide consultation on unintended issues of harm in healthcare with a goal of better protecting both patients and providers/institutions. 
  • To address the highly undersupported problems of complex PTSD in medicine.
  • To educate and support medically complex patients on roadblocks that impact understanding and can slow navigation including:  medical jargon, health system dysfunction, child protection and insurance challenges. 
  • To develop roadmaps to help medically complex people access dignified, and appropriate care.

Together We Can Do More

Rare disease, chronically ill, and patients with multi-systemic disorders continue to face surprising obstacles as they navigate to find care in a highly specialized health system. Medical misdiagnosis and PTSD in medical settings is a rising and unfortunate outcome that can cause harm for patients and healthcare providers. There is simply not enough awareness of the problem, or resources available to address the physical and emotional burdens that can accompany long diagnostic odysseys and difficult medical journeys. 

Through research, online and in person educational and support programs, social media content and advocacy campaigns we aim to bring all parties together to make healthcare safer.

How We Help

Elevate

Amplifying the voices of patients, advocates, physicians, healthcare workers and all stakeholders who strive to improve care, access and outcomes for rare disease, undiagnosed and medically complex patients.

Educate

Providing information and educational seminars about care gaps and issues that impact trust and wellbeing. 

Empower

Supporting patients, caregivers, physicians and healthcare providers with information, programs and resources to help navigate “tough touch points” in medicine. 

 

Do No Harm Project

Healthcare Providers

ElevateRARE recognizes the overwhelming stress and exhaustion experienced by healthcare providers. From a lack of support in the workplace, to being expected to “get it right all the time,” physicians, nurses, psychologists, and social workers are burning out in record numbers. Caring for our nations’ professional carers, helping them enjoy and achieve work-life balance, assuring their continued work without threat of litigation—these goals require significant changes in the system. Our goal is to highlight the complex challenges practitioner’s face to advance this long overdue and much needed dialogue.

Information & Resources

  • Parental rights
  • PTSD in the medical setting
  • Misdiagnosis
  • Psychological safety
  • Communication strategies
  • Preventing burnout
  • Medical child abuse

Take Action

Legislative efforts to protect children with rare disease and/or complicated medical conditions and their families are in the works throughout the US.

News

Links to press on rare disease, complicated medical conditions, safety, PTSD, misdiagnosis and more 

Founder, Donna Sullivan explains:

The zebra has become a recognized symbol of rare disease, but does not fully capture the reality of what rare disease patients, caregivers and families navigate everyday and endure. 

As the mother of three kids living with medical complexity, my family (like many) spent an inordinate amount of time in doctors’ appointments and hospitals, in meeting after meeting with teachers and schools, driving to therapies, and drowning daily in emails, phone calls, messages and insurance issues all while trying to keep my family afloat, emotionally okay and live a life. It’s a reality that many can relate to.  Some days even a simple trip to the grocery store would break me.  

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