Help & Support
Find answers to common questions or contact our support team
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General Questions
Fulus is Libya's first parallel market exchange rates API, providing real-time and historical currency exchange rates for the Libyan Dinar (LYD).
We support USD, EUR, GBP, TRY, EGP, TND, SAR, and AED. The available currencies depend on your subscription plan.
Exchange rates are updated in real-time throughout the day as new rates are reported from our trusted sources in the market.
API Questions
After registering an account, go to your dashboard and click "Generate API Key". Your API key will be created instantly.
Free plan: 1 request/day, Basic plan: 24 requests/day, Pro plan: 10,000 requests/day.
Yes! Free plan: current day only, Basic plan: last 7 days, Pro plan: unlimited historical data.
You will receive a 429 (Too Many Requests) error. Consider upgrading your plan for higher limits.
Billing & Payments
We accept payments through Sadad and Adfali payment gateways.
Subscriptions are valid for the purchased duration and cannot be refunded. You can choose not to renew when it expires.
We do not offer refunds. Please ensure you select the correct plan and billing period before purchasing.
Webhooks
Webhooks allow you to receive real-time notifications when exchange rates are updated. Available on Pro plan only.
Pro plan subscribers can configure webhooks from their dashboard. Provide your endpoint URL and select which currencies to monitor.
Support
Basic and Pro plan subscribers can submit support tickets from the Help page. Pro subscribers receive priority support.
Priority support (Pro plan) gets faster response times and is prioritized over normal support tickets (Basic plan).
Email Support: support@fulus.ly