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Article Categories

General(37)

  • Getting started

  • Introduction documentation PDF

  • Personal settings

  • Login to netfiles with a passkey
  • Login verification (users)
  • Creating a passkey for netfiles
  • Export / Archiving Data Room Archive Deal Room 8.5Admin
  • Export / Data Room ArchiveAdmin
  • Data room export and archiving via the JSON APIAdmin
  • List View, Collapsible List View and Image View
  • netfiles mobile app for iOS and Android (from 2021)
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FAQ(24)

  • Troubleshooting

  • As an admin, how can I receive a notification when someone has answered a question in the Q&A section?
  • How do I change my e-mail address?
  • Why is my file name displayed in red?
  • Q&A Can I ask follow-up questions in netfiles?
  • Q&A When a question is published, can all buyers see the name of the person who asked it?
  • How can I change the data room name / project name?Admin
  • How can I verify which documents users/user groups have access to?Admin
  • How do I make sure that users do not see each other?Admin
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Documents(54)

  • Access rights

  • Indexing

  • Internal and external file transfer

  • Open e-mail attachments of a file
  • Create private annotations (comments) to files
  • View XLSX files in preview with navigation
  • Quick Multiple File Upload
  • Download
  • Finding files and folders – search feature – full text search
  • Filter – Feature / filtering result
  • Favorites
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Team features(5)

  • Video Conferences

  • Create discussions
  • Team features: events (appointments) and tasks
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Administration(43)

  • Groups and User

  • Information

  • Settings

  • SMS Code Problems
  • Cost center report (netfiles Enterprise)
  • Customized login pageAdmin
  • Open CSV files
  • Interfaces/APIs
  • Microsoft Office – Editing on WebDAV network drive blocked
  • Access contract information and self serviceAdmin
  • Single Sign-on in Active Directory environments
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Deal Room(19)

  • Data room status

  • Q & A

  • Q & A old version 8.5

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    Board Room(4)

    • Create and edit meetings Board Room (netfiles Board Room)Admin
    • Voting (netfiles Board Room)
    • Meeting Folder Board Room (netfiles Board Room)
    • Mobile App Board Room (netfiles Board Room)
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    netfiles Enterprise(9)

    • Groups and User - Enterprise

    • Settings - Enterprise

    • Data room administration (netfiles Enterprise)
    View all...
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    • English

    Categories

    • General
      • Getting started
      • Introduction documentation PDF
      • Personal settings
    • FAQ
      • Troubleshooting
    • Documents
      • Access rights
      • Indexing
      • Internal and external file transfer
    • Team features
      • Video Conferences
    • Administration
      • Groups and User
      • Information
      • Settings
    • Deal Room
      • Data room status
      • Q & A
      • Q & A old version 8.5
    • Board Room
    • netfiles Enterprise
      • Groups and User – Enterprise
      • Settings – Enterprise

    Contact

    Germany / International

    Phone: + 49 8677 91596-22
    E-Mail: support@netfiles.com

    Austria

    Phone: + 43 316 820918-722
    E-Mail: support@netfiles.com

    Our support line is open from Monday to Friday, 8 am to 6 pm, to take your calls and e-mail enquiries. For urgent issues, our out-of-hours e-mail support is available seven days a week.

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