Dear MRI Client,
We are aware of a potential issue which started on 8 July 2026 at 20:13 UTC affecting Property Management X. Clients hosted on PMX7 Core2 (Despina) may experience intermittent delays in report generation and delivery. Core application functionality remains available. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
Jul 08, 2026 - 20:27 UTC
Scheduled Maintenance
MRI Planet - New Version Available Jul 9, 2026 09:00-09:01 UTC
Dear MRI Client,
We’re pleased to inform you that the MRI Planet release 26.01.0.0 is now available.
Your organisation’s Designated Support Contact (DSC) can download the full release notes by logging into the myMRI Client Portal.
If you have any questions or concerns, please contact MRI Client Support via the
myMRI Client Portal, or by calling one of the support numbers listed on our Contact page.
Regards,
MRI Software
Posted on Jul 08, 2026 - 17:50 UTC
Asset Modeling / Debt Management and Investment Modeling Data API/ Valuation-APAC - Scheduled Maintenance Jul 9, 2026 10:00-14:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Asset Modeling / Debt Management and Investment Modeling Data API/ Valuation on 9-July-2026 between 10:00 and 14:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Jul 08, 2026 - 09:49 UTC
Asset Modeling / Debt Management and Investment Modeling Data API/ Valuation-NA - Scheduled Maintenance Jul 9, 2026 23:00 - Jul 10, 2026 03:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Asset Modeling / Debt Management and Investment Modeling Data API/ Valuation on 9-July-2026 from 23:00 to 10-July-2026 03:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Jul 08, 2026 - 09:57 UTC
Property Central - EMEA - Scheduled Maintenance Jul 10, 2026 17:00-20:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Property Central & MDA Property Manager on 10-July-2026 between 17:00 and 20:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Jul 08, 2026 - 14:10 UTC
Communications Manager - EMEA - Scheduled Maintenance Jul 12, 2026 03:30-08:30 UTC
Dear MRI Client,
A Planned Maintenance Update (PMU) will be carried out at Datacenter SAN on 12-July-2026 between 03:30 and 08:30 UTC. During maintenance window, the SAN firmware will be upgraded and performance of Communications Manager (Deeplake) will be affected. The upgrade process is non-disruptive and does not require any down time.
However, services may experience a minor reduction in performance during this time, and we apologize for any inconvenience this may cause.
Thank you for your understanding.
Regards,
MRI Software
Posted on Jul 08, 2026 - 07:40 UTC
