ProcessMaker

At its core, business process automation (BPA) is about solving real-world challenges that arise from digital transformation. As organizations modernize operations, they also face unintended, severe, and costly hurdles across diverse systems, people, and data silos.

A robust BPA solution like ProcessMaker orchestrates cross-functional, intelligent automation while ensuring compliance and interoperability at scale.

As an AI-powered BPA platform, ProcessMaker’s unique strength lies in balancing complexity with usability. Backed by the transformative power of intelligent automation, ProcessMaker ensures processes drive tangible outcomes.

“Unlike alternatives with basic features that offer limited scope, our low code platform handles both standard and complex processes while delivering value in a matter of days and weeks,” says Brian Reale, CEO of ProcessMaker.

The software demystifies automation for both mid- and large-sized enterprises with integrated artificial intelligence, vast API connectivity, decision engine, and intelligent documentation processing (IDP). ProcessMaker’s versatility allows users to handle intricate workflow needs with ease.

Whether designing, optimizing, reporting, or managing business processes, it enhances clients’ productivity and reduces costs. Through IDP, ProcessMaker converts unstructured information into actionable insights and replaces manual entry with AI-driven automated data extraction and classification.

Our customer base spans several key segments, including a strong presence in banking and higher education.

In banking, our products are tailored to address complex processes such as fraud prevention and account opening. In one instance, a global bank with over 30,000 employees and 300 processes sought an automated process to handle financial transaction data outside its core operations. ProcessMaker’s platform helped them save nearly $10 million that year, forging a long-lasting partnership.

On the academic front, ProcessMaker has been widely accepted across colleges and universities, with some of the largest public universities using the product to automate student transfer requests. The traditional university transfer process requires credit approval, which can take months. With ProcessMaker, the same is reduced to 19 hours. The client was also awarded the “Innovation of the Year” award for the project.

Business users, IT leaders, and developers are equally equipped with ready-to-use process templates and numerous data connectors that eliminate process silos, redundant communication, and error-prone busy work. To ensure our clients can fully leverage the platform’s capabilities, our professional services and ProcessMaker University provide the necessary training and support they need.

Unlike alternatives with basic features that offer limited scope, our low code platform handles both standard and complex processes while delivering value in a matter of days and weeks

Additionally, the recent integration of generative AI into ProcessMaker marks a significant milestone. Uniting BPA with Intelligent Automation drastically cuts down the time required for process implementation, turning what used to take months into a process that takes seconds to generate and a few hours to activate, depending on the complexity level.

Behind ProcessMaker’s success is a global team united by a vision of continuous improvement and innovation. Looking forward, our roadmap is packed with AI enhancements and user experience improvements, aiming to empower our clients with hyper-productivity and advanced automation capabilities. This forward-thinking strategy not only meets the evolving needs of our users, but also solidifies our commitment to leading the way in process automation advancements.