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Klaus
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Klaus
@klausapp
Klaus is now Zendesk QA! Head over to @Zendesk for the freshest quality assurance updates.
zendesk.com/service/qualit…
Joined February 2018
312
Following
451
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  • Pinned
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    Klaus
    @klausapp
    Jul 22, 2024
    Klaus is now @Zendesk QA! Get to know all the latest on AI-powered quality assurance right here:
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    zendesk.com
    AI-powered quality assurance software: Zendesk
    Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Contact sales today.
    348
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    Klaus
    @klausapp
    Sep 29, 2022
    The cat is out of the bag: Klaus secures €12M #seriesA round, led by @ActonCapital! ✨😻 Read all about the #fundingnews: techcrunch.com/2022/09/29/kla… @k6iva @kairkasper @egon43
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    Klaus
    @klausapp
    Jan 8, 2024
    Paws for a moment – we’ve got some exciting news to share 🐾 Klaus has entered into an agreement to join the Zendesk family! This acquisition is a giant leap toward revolutionizing how we handle customer interactions.
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    Zendesk
    @Zendesk
    Jan 8, 2024
    Artificial intelligence 🤝 Personalized customer experience 🎯 We’re excited to announce Zendesk intends to acquire @klausapp, the industry leading AI-powered quality management platform: zdsk.co/4aMqyNS
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    3K
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    Klaus
    @klausapp
    Mar 8, 2019
    Female leaders in customer service we look up to bit.ly/2HkpGop 🙌 @aimee_lucas @annettefranz @emiliadanzica @jeannebliss @kateleggett @katenasser @kirsty_t @marshacollier @mercenator @murphyjfraser @nicolleparadise @sarahleeyoga @susanhash @tiffani_bova @valedeoro
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    Klaus
    @klausapp
    Jan 27, 2020
    Ameowzing news: Klaus has been selected as one of Europe’s hottest scale-ups as part of @Adyen and @thenextweb‘s #Tech5 competition! 😼🏅
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    Klaus
    @klausapp
    Jul 29, 2020
    How can one of the largest remote support teams in the world also be one of the best providers of customer service? 😎 Find out in the new episode of Fireside Chats with Klaus and @ValeDeOro featuring @andreabadgley from @automattic 🔥🔥🔥 #customerservice #remotework #CX
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    Fireside Chat With Automattic, the Makers of WordPress
    From zendesk.com
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    Klaus
    @klausapp
    Jul 3, 2019
    Great meows! 🎉 We changed our name to Klaus and raised $1.9M to boost the development of our conversation review tool that helps companies reach new levels of customer service quality. Needless to say, Klaus is happy with the results 😼
    techcrunch.com
    Klaus, the 'conversation review' tool for support teams, picks up $1.9M seed | TechCrunch
    "No bad conversations between companies and their customers is what we're shooting for," Kair Käsper tells me. He's the head of Growth of a relatively new
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    Klaus
    @klausapp
    Apr 30, 2020
    🎉 We're excited to be a part of the brand new and overly paw-esome @intercom App Partner Program and Service Partner Program 🐾😻 Congrats on the successful launch and thanks for the trust 🙌
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    Klaus
    @klausapp
    Feb 23, 2021
    The cat's out of the bag! Our data science team has been working on a brand new feature: the Complexity filter. It lets you zoom in on conversations that are more difficult to resolve than your average ticket—with a single click! ✨ 🪄 klausapp.com/blog/announcin…
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    Klaus
    @klausapp
    Sep 23, 2020
    We went to the streets of Tallinn with an Estonian TV legend Maire Aunaste to find out what people think Klaus does 😻🎙️ We're #hiring! Join our flamboyant feline family at klausapp.com/jobs 🐈 And we talk in cat puns. Apply right meow. #Jobs #JobAlert
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    00:00
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    Klaus
    @klausapp
    Feb 19, 2021
    Happy Friday!
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    Klaus
    @klausapp
    Jul 23, 2019
    Martin Kõiva, Co-Founder of Klaus, explains the whys and hows of giving feedback to support agents with the help of conversation reviews at the @FreshworksInc Summer School 🤓🚀 See you there 🐾
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    Sign up for Freshworks summer school
    From freshworks.com
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    Klaus
    @klausapp
    Sep 2, 2020
    💡 @agorapulse delivers #customersatisfaction of 93-96% - even as their support team grows 🤩🚀 Find out how they scale #CX without sacrificing support quality thanks to @klausapp - shared by Kristell Cormarie, Head of #CustomerCare at Agorapulse 🐈 #customerservice #custserv
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    How Agorapulse Scales Customer Care without Losing Quality
    From zendesk.com
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    Klaus
    @klausapp
    Jul 3, 2019
    We’re on @ProductHunt! Upvote us and Klaus will put in a good word for you with Santa Claus 😻
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    Klaus: Conversation review and QA platform for support teams. | Product Hunt
    From producthunt.com

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