FAQ – Frequently Asked Questions
What is Asymco?
Asymco is a research and analysis platform focused on Apple and the technology industry. It publishes original research, commentary, podcasts, and live discussions aimed at investors, analysts, developers, and enthusiasts seeking deeper understanding of Apple’s business and ecosystem.
What is Asymco One?
Asymco One is the unified subscription that bundles all Asymco content and services into a single membership.
It includes:
- Written analysis and commentary
- Research notes
- Podcasts including The Critical Path and Asymetric
- Live Q&A sessions (Office Hours)
- Access to archives
- Discounts for the annual conference
- Weekly summary newsletter (Asymco Bulletin)
What content is free vs. paid?
Asymco publishes a mix of free and paid material.
Content Access
Selected posts Free Full analysis and research Asymco One Podcasts Asymco One Office Hours / live events Asymco One Archive Mix Asymco Bulletin weekly newsletter Free
The Asymco Bulletin summarizes the week’s content and links to both free and subscriber posts.
I only want the written posts. Do I need Asymco One?
Currently the main subscription is Asymco One, which bundles all formats (written, podcast, live sessions).
Some articles remain free, but most of the deeper research and analysis are part of the Asymco One subscription.
The Asymco Bulletin is free to all; it summarizes the week’s content and links.
What happened to the old Asymco newsletter subscription?
Asymco has consolidated previous products into Asymco One.
If you subscribed before the transition, please contact so you can:
- get Asymco One at a discounted rate
- apply your payment toward Asymco One
- get a refund if you don’t want to continue with Asymco One
Will I be charged twice if I already subscribe to an Asymco podcast?
No.
If you already subscribe to podcasts such as Asymetric, any overlap with Asymco One will be refunded or credited so you do not pay twice.
The goal is to integrate podcast access fully into Asymco One.
How do I listen to the podcasts as an Asymco One subscriber?
Protected podcast feeds are being integrated so you can listen using your Asymco One credentials.
Until this transition is complete:
- Continue using your existing podcast subscription
- Any overlapping payments will be refunded if necessary
Can I receive new posts by email?
Yes.
Asymco One subscribers can receive the entire post via email.
Others can choose to receive notifications for emails but they will be
By default this sends notifications whenever there is a new post, but you can adjust this. Emails may include excerpts rather than full posts
Can I receive the full content of posts by email?
Yes, if you have subscribed to Asymco One. As part of registration you will receive confirmation of the notifications.
Check your junk mail folder if you can’t see these. Asymco One notifications will be sent from [email protected].
Is there an RSS feed?
Yes.
Asymco’s public feed is at asymco.com/feed/ .
A private RSS feed for subscribers is in alpha testing. Let us know if you would like to try reading Asymco using RSS readers.
How do I access my Asymco Onee account?
Account management is available here:
From there you can:
- Manage your subscription
- Access subscriber feeds
- View recent posts
How do I join live events or Office Hours?
Asymco One subscribers can participate in live sessions.
Typical process:
- Register for the event
- Visit asymco.com/live
- Log in with your Asymco One credentials
- You will see instructions as how to join the sessions.
Recordings are usually posted afterward for subscribers.
Always check asymco.com/live for to be directed to the latest live event.
Can I bring a guest to Office Hours?
Yes.
Subscribers may bring a single guest. Please contact us if you would like to bring a guest as we have limited space for live events.
I’m not receiving emails. What should I check?
- Check spam/junk folders.
- Confirm your subscription email address.
- Verify that you subscribed through the bulletin page.
- Contact us if the issue persists.
What if I subscribed earlier and something went wrong?
If your subscription was affected by the transition to Asymco One:
- Contact support
- Provide your receipt or subscription email
- Asymco will work to restore access or provide refunds if needed
I have accessibility issues reading the site. Are there alternatives?
Many readers use device accessibility tools such as:
- Screen readers
- Browser “Reader” modes
- Text-to-speech features
Improving accessibility and reading experience remains an ongoing effort.
How do I contact Asymco?
General contact: [email protected]
Paying customers: [email protected]
Press Inquiries: [email protected]
