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What is the difference between 'Live Chat' and 'Chat Bot'?

Live Chat

LiveChat will greatly increase the number of your satisfied customers. I’ve already tried it and I can recommend it as a go-to customer service tool! Sign up today for a free trial!

Chat Bot

Wondering how to increase your conversion rates? With ChatBot it couldn’t be easier. Engage more customers, boost sales and increase customer satisfaction with instant responses.
Live Chat, your visitor can leave a message for you, if you are not able to chat with them at the moment in time, or they can chat with you live. Normal this proves it’s worth within a matter of hours. Chat Bot, can work along side the live chat for when you are not around. This chat bot needs to be programmed to ask predefined questions to get your visits to hand over details, this will also work with Facebook as well.

They both have an easy integration with WordPress with a plugin, or a script code that can be installed within your website. Your webmaster (person that looks after your website) should be able to install either very easy. However if you have an issue, we can help. We will need FTP access or WordPress control panel access to do this.