@haroon1702

Remote worker with 2+ years of experience - Last seen 4 hours ago

Haroon Chaudhry is a U.S. citizen and seasoned IT professional with over 15 years of experience delivering high-impact technical support across federal and private sector environments. Currently serving as a Tier 2 Help Desk Support Specialist at the U.S. Environmental Protection Agency (EPA), Haroon has built a reputation for resolving complex technical issues, improving service delivery, and driving operational efficiency.
His expertise spans Windows, macOS, and Linux operating systems, Active Directory, Azure AD, Office 365, ServiceNow, Jira, SCCM, networking protocols (TCP/IP, DNS, DHCP, VPN), virtualization platforms, and cybersecurity fundamentals — including MFA, endpoint protection, and access control. He holds a Bachelor of Science in Information Technology from George Mason University and an Associate Degree from Northern Virginia Community College, complemented by an extensive list of certifications including CompTIA Security+, FedRAMP, Cloud Security, Zero Trust for Federal Agencies, and AI/ML for Cyber, among others.
Throughout his career at Dynamic Tech Solution and FCC Quantico, Haroon has led data migration projects, mentored junior staff, reduced ticket backlogs by 30%, and consistently delivered exceptional customer service to both local and remote users. He holds a Public Trust clearance and brings multilingual communication skills in English, Punjabi, Urdu, and Hindi.
Haroon is committed to continuous learning and is currently seeking new remote opportunities where he can leverage his technical depth and federal IT experience to make a meaningful impact.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@haroon1702
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	windows linux macos active directory azure ad office365 servicenow jira sccm vmware virtualbox powershell tcp ip dns dhcp vpn teamviewer anydesk remote desktop microsoft teams zoom voip mfa endpoint protection access control veeam acronis tier 2 support tier 3 support help desk it support technical support troubleshooting network troubleshooting customer support excel word powerpoint sharepoint oracle autotask cherwell security cybersecurity fedramp zero trust cloud security it operations user training knowledge base ticket management sla onboarding data migration documentation federal public trust it analyst system administration remote support it infrastructure
Fluent in	english
Preferred timezone	Eastern
Preferred annual pay (min)	$80,000/year
Preferred hourly pay (min)	$35/hour
Last seen	4 hours ago
Signed up	1 day ago
Badges	👨‍💻 Remote worker 🎨 Maker 🐣 Newbie