I am a Customer Service Supervisor at Lefebvre, where I lead and support customer care operations to ensure a high-quality service experience. I have extensive experience in customer service leadership, having previously worked for many years as a Customer Care Leader at RCI Bank.
Throughout my career, I have focused on team management, service excellence, and continuous improvement in customer satisfaction, always aiming to deliver efficient and empathetic support in fast-paced environments.
| ๐ Nationality | ๐ช๐ธ Spain |
| ๐ก Residency | ๐ช๐ธ Spain |
| ๐ Location | ๐ช๐ธ Spain |
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rok.co/@tharabaez |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | excel salesforce jira crm support kpis incidents agile remote operations leadership problem solving time management customer spanish english |
| Fluent in | spanishenglishfrench |
| Preferred timezone | +1 |
| Preferred annual pay (min) | $35,000/year |
| Last seen | 8 hours ago |
| Signed up | 9 hours ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ฅ Newbie |
2025 - Present : Customer Service Supervisor @ Lefebvre
2020 - 2024: Customer Care Leader @ Excel, Salesforce, Jira, CRM, Support, KPIs, Incidents, Agile, Remote, Operations, Leadership, Problem solving, Time management, Customer, Spanish, English
2017 - 2020: Customer Care Analyst @ RCI BANK AND SERVICES
2016 - 2017: Team Leader Content Moderator @ Tik Tok
2015 - 2015: Financial Analyst @ BBVA