Log inSign up
Ask Spectrum profile banner
user avatar

Ask Spectrum

@Ask_Spectrum
Spectrum's support team. For other Spectrum info follow @GetSpectrum. Please restrict private info to DM's. Spectrum's privacy policies at Spectrum.net
United States
reddit.com/r/Spectrum_Off…
Joined January 2009
22.3K
Following
153.1K
Followers
RepliesArticlesMedia
  • Pinned
    user avatar
    Ask Spectrum
    @Ask_Spectrum
    Aug 4
    To support the community in the wake of last week’s tornado, Spectrum has activated 10 WiFi trailers and opened more than 1,800 WiFi Access Points across the Menasha/Fox Valley Region to help community members stay connected as they file damage claims, conduct business and
    Image
  • user avatar
    Ask Spectrum
    @Ask_Spectrum
    Aug 14
    Hawaii customers- we're actively monitoring weather conditions ahead of Tropical Storm Lala, which is expected to bring high winds and tropical storm conditions to your area. We are staging crews now so we can respond as quickly as possible. We work closely with local power
  • user avatar
    Ask Spectrum
    @Ask_Spectrum
    Aug 4
    The issue with our Spectrum TV app is still ongoing for customers using Xumo boxes. It has been resolved for all other platforms. If you're still experiencing app issues on other devices, please let us know.
  • user avatar
    Ask Spectrum
    @Ask_Spectrum
    Aug 4
    Our engineers are currently working to restore issues with the Spectrum TV app. We apologize for the inconvenience that this has caused.
  • user avatar
    Ask Spectrum
    @Ask_Spectrum
    Jul 30
    Where it is safe to do so, our local crews are on the ground assessing damage, making repairs and restoring services for our customers in the Great Lakes region who were recently impacted by severe thunderstorms, which left thousands without power or Spectrum services (cont)