Xverse Support

@Xverse_Support

Official Xverse support account. ⚠️Beware of scams. Xverse will NEVER ask you for your secret phrase or DM you or call you.

Help Desk →

support.xverse.app

Joined August 2023

Pinned
Xverse Support
@Xverse_Support
Sep 8, 2023
Hey @xverse fam! Our support team is here to help🫡 Remember: ✅ Always keep your app updated ❌ We will NEVER ask you for your secret phrase or DM or call you Your security is our priority. Any questions, comment below 👇 or visit our help desk support.xverse.app
Xverse Support
@Xverse_Support
Apr 9
⚠️ Phishing Alert: Fake “2FA Setup” Email We’re aware of phishing emails claiming you must set up 2FA for Xverse via an external app. This is NOT from Xverse. ❌ We do not operate any separate 2FA app ❌ We will never ask you to install external apps for wallet access ✅ Only
Xverse Support
@Xverse_Support
Feb 26
⚠️ Scam Alert: “Withdraw Funds” on Testnet/Signet We’re seeing users targeted by scams claiming they can withdraw or convert Testnet Bitcoin into real BTC. 🚨 This is NOT possible. Here’s what you need to know 👇
Xverse Support
@Xverse_Support
Sep 22, 2025
⚠️ Stacks dApp issue on Xverse Extension v1.4.0 We’re aware of a problem affecting transaction signing on Stacks dApps with the latest extension version. A fix will be included in the upcoming patch release ✅ 👉 In the meantime, please use the Xverse mobile wallet to interact
Xverse Support
@Xverse_Support
Sep 11, 2025
🚨 Reminder for all Xverse users Always check the review screen carefully before confirming 👀 Look out for any extra message or warning — especially in the Fee section when sending assets like Runes from your Ordinals address. This helps avoid spending inscribed sats by