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Creating articles is the first step in building your Knowledge Base. Comm100 Knowledge Base provides an easy-to-use WYSIWYG editor and flexible organization options, allowing you to organize articles by category and tag so they are easy to find, manage,...
Comm100’s Knowledge Base solution allows you to create and manage multiple knowledge bases, each operating independently.This is especially useful when supporting different products, teams, or audiences. Instead of placing all articles in a single knowl...
Absolutely! Comm100 Knowledge Base allows you to completely customize the CSS code of your knowledge base and the designs of the following pages:Category PageArticle PageSearch Results Page404 Page (Page Not Found)By completely customizing the design, y...
Comm100 Knowledge Base supports using videos in articles to enhance reading experience. You can add videos to your articles using an embed code instead of uploading the video files which affects the loading time.Note:To embed a video in your articles, y...
Article version control in Knowledge Base allows you to track changes made to your articles over time. With version control enabled, you can:View the history revisions of your articles.Save your temporary changes of an article while keeping the publishe...
