Digitech Systems

In a world where digital transformation can feel like an endless chase—one solution after another promising relief but delivering complexity—Digitech Systems stands apart by offering something different: simplicity with substance.

For more than 28 years, the Greenwood Village, Colorado-based company has reimagined how enterprises approach automation, document management, and artificial intelligence.

Founded in 1997 by Scott Matthews, Digitech Systems has grown into a technology partner of choice for thousands of organizations in sectors such as healthcare, education, finance, human resources, and government.

The secret? A relentless focus on usability, flexibility, and delivering tangible value.

Modular Microservices Architecture

At the heart of Digitech Systems’ product suite is Sys.tm^®, a revolutionary enterprise platform designed to unify automation and information management in a single, intuitive environment.

While many automation tools rely on rigid frameworks, Sys.tm is built on a modular microservices architecture that allows users to activate only the features they need. That means no overpaying for unused capabilities and no time wasted toggling between systems. It’s a comprehensive platform—but one that scales up or down based on actual needs.

The genius of Sys.tm lies in its flexibility. It includes a wide array of automation services such as Sys.tm^® Automations for robotic process automation (RPA), Sys.tm^® Flows for business process automation, and Sys.tm^® Intelligence, which combines document and text recognition with cutting-edge generative AI.

These services can be turned on or off as needed, delivering value without bloated costs. More importantly, they can be embedded directly into workflow processes, so users don’t need to switch between applications to complete tasks.

Building an RPA Ecosystem

The plug-and-play model is not only cost-efficient—it’s user-centric. Sys.tm customers experience a level of pricing transparency rarely seen in enterprise software. Services are typically billed by usage rather than by license, eliminating the waste associated with unused seats or idle bots. Whether a company uses a feature for an hour or a month, it pays only for what it consumes.

“We’re reshaping how automation is accessed,” says Matthews, founder and CTO. “With Sys.tm, organizations can step into enterprise-level automation, sensible AI, and secure content management without needing a massive budget or a complex implementation plan.”

But Sys.tm isn’t just another RPA platform—it’s an ecosystem. One standout feature is its function as an AI clearinghouse, allowing users to toggle between different generative AI engines in real time.

Depending on the business scenario or data type, users can select the AI engine that produces the best results—without ever leaving the Sys.tm interface. This flexibility is critical in today’s environment, where AI capabilities are rapidly evolving and no single model suits every use case.

Helping Organizations Respond Quickly

From a technology perspective, Sys.tm makes integration not just possible, but fast. While most enterprise systems require weeks—or even months—of configuration, Digitech Systems boasts a turnaround time of just two days to two weeks for integrating most new services, including third-party tools.

This agility helps companies respond quickly to changing business needs—an advantage especially valuable to IT teams juggling multiple responsibilities and limited resources.

For organizations with established ecosystems like ERP, CRM, or ECM systems, Sys.tm offers extensive API support and simple export functionalities.

However, many customers find they don’t need to integrate at all. Sys.tm already includes a full stack of enterprise tools. These built-in capabilities provide task automation, workflow management, document processing, and generative AI in a unified environment—streamlining work and reducing the technology sprawl that so often bogs down enterprises.

Driving Intelligent Automation

Complementing Sys.tm are the company’s other flagship products: ImageSilo®, PaperVision® Enterprise WorkFlow, and PaperVision® Capture with Forms Magic™.

Each plays a strategic role in Digitech Systems’ end-to-end offering. ImageSilo, introduced in 1999, was the world’s first cloud-based information management system—ahead of its time and still widely used today. It delivers secure access to documents from anywhere in the world, with configurable modules that extend its utility to workflow and capture.

With Sys.tm, organizations can step into enterprise-level automation, sensible AI, and secure content management without needing a massive budget or a complex implementation plan.

PaperVision Enterprise WorkFlow is the company’s solution for real-time document routing. It ensures that information reaches the right people at the right time—whether to approve a transaction, sign a contract, or make a business-critical decision. It works seamlessly with other Digitech Systems products, creating a unified flow of information across the organization.

Then there’s PaperVision Capture with Forms Magic, a combination that brings high-volume scanning and intelligent document processing together. Based on three proprietary AI patents, Forms Magic can recognize documents by type and extract essential data for indexing or integration into other business systems.

For example, companies processing both paper and digital invoices can eliminate manual entry, reduce human error, and accelerate payment cycles—all while gaining access to early payment discounts and lowering accounts payable processing costs.

Delivering Accessible Automation

That kind of measurable impact isn’t just theoretical—it’s happening across industries in real-world scenarios.

One standout case involves a company facing a repetitive, time-intensive RPA task: matching items in a massive spreadsheet to a database and updating the file accordingly. Traditionally, a human worker would spend over four months completing the task at a labor cost of approximately $20,000. Even with a traditional RPA solution, the company would have to pay for a bot license that might sit unused after the job ends—resulting in poor ROI.

With Sys.tm, the project was billed only for the time RPA microservices were used. Better yet, the company could distribute the task across multiple servers, completing it faster and at a significantly lower cost. And when the work was done, there were no ongoing fees—just the option to reactivate the service when needed.

This pay-as-you-go model exemplifies Digitech Systems’ broader vision: to align technology with the realities of business—not the other way around.

As CFO John Gabriel puts it, “Our philosophy is to deliver not just more automation, but better, more accessible automation that fits the real world.”

This vision is more than aspirational—it’s being realized by organizations of all sizes, from hospitals and mental health centers to school districts.

Building Products with Sensible Features

The company’s industry recognition reflects this impact. Named Robotic Process Automation Solution of the Year—an honor driven by customer nominations—Digitech Systems is consistently praised for the usability of its products and the responsiveness of its support team.

CEO HK Bain attributes this loyalty to a fundamental development philosophy: “We build products with sensible features. And we ensure that customers can use them with minimal outside help.”

That commitment is reflected in a support team that answers calls within an average of nine seconds and resolves 86 percent of issues within a single business day.

Unlike many of its competitors, Digitech Systems has never focused on a single slice of the automation stack. Its solutions span from on-premise to cloud, serving both mid-sized organizations and large enterprises. It offers document capture, workflow automation, RPA, generative AI, and secure information management—all under one roof. This full-stack capability not only reduces vendor fatigue but also ensures that every component of the system works in harmony.

Tools That Simply Work

With an eye toward the future, the company is continuing to invest in expanding Sys.tm’s microservices and AI capabilities. Each addition is made with a clear purpose: to solve real business problems in a way that is affordable, adaptable, and easy to manage.

In a market flooded with complex, over-engineered solutions, Digitech Systems offers something rare: tools that work simply—and simply work.

As enterprise leaders seek ways to reduce costs, improve efficiency, and modernize operations without sacrificing quality or security, Digitech Systems provides a compelling path forward. With a track record of innovation, a commitment to customer success, and a deep understanding of real-world business challenges, the company is not just responding to the needs of today—it’s building the automation platforms that will define tomorrow.

In the words of its leadership—and in the experience of its customers—Digitech Systems is far more than a technology provider. It is a strategic partner—one that is redefining what intelligent automation can and should be.