Frequently asked questions

How can we help you?

Find more FAQs about Magento 2 extensions, PWA, GraphQL & API support here.

Purchasing Questions

Amasty extensions work with all plugins we issued and with most 3rd-party plugins. If you come across a Magento 2 compatibility issue with any third-party module, we’ll definitely try to help you. If you face any technical issues, please create a ticket...
Product updates for extensions purchased before Feb 1, 2022With the transition to product subscriptions, you will receive product updates for all extensions purchased before Feb 1, 2022 throughout the entire grace period — up to Aug 1, 2022. If you ...
Yes, you can use installation and configuration services that are available as the part of Pro and Premium add-ons for your product subscriptions.Please note that this installation service doesn’t include uninstallation. So, if you need to completely...
Amasty doesn’t provide any trials of Magento extensions. There's one exception: Amasty extensions are provided for testing or demo purposes to our official Platinum Partners as a part of the “access to Amasty extensions for testing purposes with Composer...
Yes, you can install any Amasty extension on a test site and configure all the settings there before doing it on your live store.
Amasty offers to its Customers a thirty (30) day money-back guarantee for the Software. In case the acquired extension didn’t meet your expectations, our support team is always ready to help you. Fees for support subscriptions and any services provided...
We are now working at a loyalty program for our customers that is supposed to bring even greater benefits in the long term. While it’s not out yet, you can look through these Special Offers. New discounts and specials are added every month. To stay ...
As Adobe Solution Partner, we guarantee that our products are developed based on the high standards of Adobe, and the workflow is fully in line with the Business Code of Conduct requirements. Unfortunately, sometimes the functionality of our extensions...
To leave your feature request, log in to your customer account and open the Products tab. Then, scroll down to the bottom of the page, and leave your feature request in the following form: As soon as you send your request, it is considered by our ...
If you have an active support service subscription, it provides access to product updates and support services for the products assigned to the projects that have an active support subscription.Alternatively, support services are only available as the...
Usually, no, you can’t exchange modules. Please, contact our support managers and they’ll consider your case individually. → Learn more about our special offers
Usually, we don’t provide any discounts. But you can contact us, and we’ll consider your case individually. → Learn more about our special offers
If you need additional data in your invoice for your bank, or if you found a mistake, please submit a ticket and our support team will help you out.
If the status of your Order is pending (not completed), please create a ticket as soon as possible. Our team will review it and inform you about all the further steps needed to resolve the situation.
If you were charged an additional tax after the payment was processed, please create a ticket and tell us your VAT number. As soon as we receive it, we’ll start the refund process.
No, entering your VAT ID is optional. But if needed, you can enter VAT ID in the customer account: Or on the 2-nd step of checkout: And if you are tax exempt, the tax will be removed automatically, and an appropriate payment method will be displayed...
You can pay for our extensions in any convenient for you way as a full range of payment methods are supported. The most common means are credit card or PayPal. Security and fraud protection are guaranteed. If you need to pay for the order with a non...
Please go to your shopping cart and scroll down. In the lower-left corner, you will find the Apply Coupon drop-down menu with a button:  Click on it, enter your code, and click Apply: Enter your coupon code and the discount will be calculated...
If you get a message that your VAT ID is invalid, please double-check if you enter a correct value. When you are sure that everything is correct, feel free to contact us, and we’ll help you with this issue.
You should acquire the module for M2, as M2 modules have a completely different structure as compared with M1 extensions.So there is no way to transfer the module from M1 to M2. But you can check if the same module on M2 exists. Moreover, if you are...
Quite a few users run into problems with deleting Magento extensions.  All you need is to follow the pain-free guide:Turn attention to installation method in useThere are at least 4 main ways:Manually via archive file; Magento Connect Manager via key...
Disabling/enabling a module is a popular operation for Magento store owners. Below, we will show you how to disable an extension correctly.How to disable a module in Magento 1?Magento 1 disable module process consists of several steps. To disable any...
No, we cannot make a refund to another credit card or PayPal account. In this case, we can only offer you a refund with store credits for your future purchases.
Yes, since the source code of Amasty extensions is open.
No, you can install and update Amasty Extensions via Composer only for Magento 2. Note: See how to install Magento 2 extensions via Composer.
After the module installation change all the required options to 'Yes'. Then the extension starts working automatically optimizing product images, minifying CSS and JS, which makes your pages faster. Besdies, you can edit the image commands depending...
Please double-check if you have SOAP installed on your server, usually SugarCRM SOAP located at "sugarcrmURL"/soap.php. If it is not installed please ask your hoster to install it.
Since October 2024, you can reactivate your canceled product subscription through your customer account. Simply follow these steps:Log in to your account. Click on Subscriptions. Select Renew next to the product you wish to reactivate. Note: You can...
You can reactivate your canceled support subscription through your customer account by clicking "Renew Subscription." Please note that starting in August 2024, a re-subscription fee will be applied when reactivating a support subscription.
Amasty offers a service Base module, which is integrated into all the Magento 1 extensions. What does it give for a user? The module is built in to display service notifications of any changes coming from extensions installation or utilization right ...

Amasty Product Installation & Project Sharing

Updating an Amasty extension follows the same process as installing a module. To update a single extension:Run the following command to update a specific Amasty extension:composer update amasty/<module-name> To update multiple extensions:You can...
Amasty extension packages include all necessary files, setup guides, and a license agreement, with some even offering example import files to simplify the process.Important: Since January 14, 2025, all Amasty extensions will only be available for installation...
Our license allows you to use a single extension license agreement on one Magento installation.If you run several domains on the same instance of Magento, you can use one extension license. However, if you run each website on a new installation of Magento...
Note: The options to share or transfer entire orders are no longer available. To manage access and ownership of individual extensions, please use Project Sharing and License Transfer as outlined below.Sometimes, you need to grant access to an ...
As of January 1, 2026, Amasty will permanently disable all Composer access keys generated in the "Products" tab. These global keys will no longer grant access to Amasty packages via Composer.Going forward, Composer access will be managed exclusively...
Note: Since January 14, 2025, Amasty extensions are only available via Composer. Direct downloads from your Amasty account are no longer supported.To install Amasty extensions via Composer, you need a pair of access keys – a Public Key (login) and a...
The Swap Project Ownership feature makes it possible to switch roles between the project owner and one of the customers with shared access.This way, when you switch roles, the current owner becomes a customer with access, while the selected customer...
As part of the Partner benefits, our Platinum partners receive access to Amasty extensions for presale testing.This allows Platinum partners to add extensions to a project and evaluate them before purchase. Extensions added for testing are temporary...
Starting January 14, 2025, all Amasty extensions will only be available for installation via Composer. Direct downloads from a customer account will no longer be supported.This change is being implemented to provide:A modern and simplified installation...
To support our licensing policy of one license per production instance, Amasty limits how many times a license can be removed/reassigned from a project. Each product license has a limited number of unassign actions available. By default, a license can...

Common Business Questions

Please select a user guide for the Magento extension you need from the list below. Click on the extension name to download the guide.For Magento 1Automatic Related Products Blog Pro Full Page Cache Google Page Speed Optimizer One Step Checkout Product...
There are lots of marketing techniques on how you can choose the best features and products. Different prioritization matrices and prioritization templates will help you to choose products and decide what features you need to highlight. To make the ...
Sometimes it happens that you get great traffic flow but low conversions. Around 37% of visitors will leave your site if your navigation system offers a poor user experience or if your Magento 2 search results are not relevant, and they can’t find what...
With cart abandonment rate ranging from about 70% for 3 years in a row, e-retailers wonder what to do to boost conversion rate and tackle the cart abandonment reasons. We offer some tips below that will help you monetize your checkout and make it more...
It’s important to create an uninterrupted workflow in your Magento store to keep your customers satisfied. That means that all your products must be updated, orders processed and shipped, and all complaints should be answered timely. You can achieve...
B2C Content Marketing research shows that blogging about business activities increases user reach by 64%. Let's break down the basic aspects of running a Shopify blog.What are the pros of the Shopify blog?TrustBlogging is an indicator of expertise. ...

Most Asked Magento-Related Questions

Magento Marketplace Extensions are extensions for the Magento platform that allow merchants and vendors to use your website as their own e-store. These extensions transform your store into a complete Amazon-like marketplace.What is marketplace in Magento...
Elasticsearch or OpenSearch is obligatory after Magento 2.4 release so it can't be disabled. However, while the search engine itself is mandatory, you are not limited to its basic configuration. You can significantly enhance its performance, relevance...
Yes, Magento 2 have a default URL to display all products, and here is the step-by-step guide on how to configure it:Step 1. Navigate to Stores > Settings > Configuration. Step 2. Open the Catalog settings and select the Catalog under it. Step...
If you are a developer or an e-commerce store owner using Magento 2, understanding the intricacies of the Magento 2 database schema, also referred to as Magento DB schema, is vital. The Magento 2 database schema serves as the foundation of your website...
Warning: code samples below are provided as examples only and require further customization according to your business needs. When you are trying to get Magento 2 order collection programmatically, you may meet advice to use an object manager. But actually...
Why do you need to add a newsletter checkbox to checkout in Magento 2?Adding a newsletter checkbox to check out allows customers to sign up for your store's newsletter. The customer should decide to subscribe. So it's another opportunity for you to ...
Magento 2 is known as a highly-customizable platform. And rich CMS blocks’ settings are direct evidence. Let’s see how to create a CMS block in Magento 2 without any programming skills.Step 1. Log in to the admin panel and navigate to Content > Elements...

Magento 2 has no option to regenerate URL rewrites for products. This extension adds a CLI command to regenerate all product SEO URLs for your shop.

Why do you need Magento 2 grid filters? Magento 2 grid filters are used in situations when you have a large number of products in your store and it may be hard to manage them and find the needed product quickly. In this case, you can add Magento 2 inline...
What are the ways to add a custom layered navigation filter in Magento 2?By default, a Magento 2 custom layered navigation filter cannot be added on the front end. So if you want to add a filter for any reason, you must do so either by writing code ...
How to add a link to the top menu in Magento 2?Adding a custom top link in Magento 2 is a complex task that requires coding skills. To add a link to Magento without programming skills, you can use the Mega Menu extension. It will allow you to easily...
The default Magento has limited functionality in terms of the order prefixes. To solve the issue with adding prefixes to the order number, you can use our Custom Order Number extension.To do this, follow these steps:Step 1. First of all, complete the...
Coupon codes are an integral part of most promotions, discounts, and special offers. So today, we will show you how to create Magento 2 coupon code programmatically and configure it. Let’s start.How to Create a Coupon Code in Magento 2?To create a Magento...

To add customer group to registration form in Magento 2:

Step 1. First of all, you need to go to Stores > Configuration > Customer Attributes.

Step 2. Now you need to set up the attribute.

Step 3. On the attribute configuration step, you will need to fill in several lines.

Step 4. On this step, you have to choose yes or no on the Attribute Configuration options and define a Sorting Order.

A widget is a small informational or functional block located in a narrow column of the site. It can be a button, banner, search bar, text block, and more. Widgets can be displayed on all pages of the site and are constantly in sight of the user, which means they are ideal for posting important information.

Setting up widgets in Magento is a complex process that requires some work with code. Here is a step-by-step guide for setting up custom widgets in Magento.

Sometimes you need to test your Magento 2 shop in the demo mode. But how to make it clear for visitors that you don’t take orders yet? Magento has a built-in notification that you can enable on your frontend:This is a demo store. Any orders placed through...
What is Magento 2 product carousel?The Owl Carousel is a very popular image carousel that is highly customizable, supports touch, and is fully responsive. Adding a Magento 2 Carousel is a great way to design your site in an eye-catching way that drives...
Adding a "Sort by Newest" option in Magento 2 enhances customer experience by allowing them to view the latest products first. Below is a step-by-step guide to Magento 2 sort by newest and Magento 2 sort products by newest:Step 1: Create a Custom Module1...
Adding a "Sort By" option in Magento 2 can improve the user experience by allowing customers to organize products based on their preferences. Here's a step-by-step guide to Magento 2 add sort by option:Step 1: Create a ModuleDirectory Structure: Create...
What is Sort by Price Filter?The "Sort by Price" filter in Magento 2 lets customers organize products by price, assisting them in finding items within their budget. It enables sorting from lowest to highest and vice versa, enhancing user experience ...
Adding a "Sort by Relevance" feature in Magento 2 enhances your store's search functionality, which allows customers to quickly find the most pertinent products. Follow these steps to implement this feature effectively. Step 1: Access the Admin PanelLog...
Enhance your customers' shopping experience by sorting products based on stock availability, which can help them easily locate in-stock items. This guide leads you through the process of adding this feature to your Magento 2 store. Step 1: Access the...
In Magento 2.3.4, there is no more the Layout Update XML field in the admin panel. Instead of it, you will find the Custom Layout Update dropdown on the CMS Page Edit, Category Edit, and Product Edit pages. It was done to increase the security level...
Meeting modern customer needs is crucial, and one of the most important aspects of making a sale is providing customers with more information about your products and services. Using Magento 2 add PDF to product steps, you can attach a PDF packed with...
With Magento 2's built-in capabilities, you can easily cancel orders and enhance your e-commerce operations. This feature improves order management and allows for quick adjustments to meet changing customer requests. In this guide, we will walk you ...
Product sorting on a category page can help you boost sales of specific items that are on the top of the list. Say, you have a fashion store and replenish the stock every 2 weeks. So you need to sort collections in your Magento 2 according to certain...
Say, you want to change the Magento order increment ID in your Magento 2 store with a custom one. You can do this in 2 ways:by creating a custom plugin from scratch; by implementing our Custom Order Number. Let’s consider them both.Method 1. Change ...
When a new user registers a customer account on your website, they get a standardized email. Say you want to disable the default welcome email in Magento 2 and use a custom template instead. To do it, follow the next steps.Step 1. First off, you need...
Any online content should be presented to users in their native language where Magento store is no exception. For this, you may need to change default language settings. When using magento 2 language switcher to sell to different countries you may come...
There are 2 options for how you can change the default luma icons in the Magento 2 admin panel: By using the background; By using the icon font. Let’s consider how to do the Magento 2 change of favicon closely. Changing icons using the background...

Most Asked Shopify-Related Questions

1. Accessing your Shopify Admin. Shopify offers a built-in password protection feature that allows you to restrict access to your store. To enable this feature, log in to your Shopify admin dashboard and navigate to the "Online Store" section.2. Setting...
If you want to enhance your Magento 2 store's functionality by giving customers the option to sort products by rating, you're on the right path to improving user experience and potentially increasing sales. Here’s a concise guide on how to implement...
Shopify is a popular and easy-to-use online store platform with many features to increase your sales. To use it successfully, you must connect your existing domain to Shopify. The steps to connect a third-party domain to Shopify vary depending on your...
You need to connect Google Ads to your Shopify store to run successful ad campaigns and drive more traffic to your online store. This article will walk you through how to link Google Ads to Shopify, run ads on Shopify, and set up Google Ads for your...
Integrating Klaviyo with Shopify allows you to enhance your email marketing strategies, better understand your customers, and drive more sales through targeted campaigns. If you're looking to connect Klaviyo to your Shopify store, here are some frequently...
Integrating Mailchimp with Shopify allows you to efficiently manage email marketing campaigns, track customer engagement, and boost sales. If you want to connect Mailchimp to Shopify, this guide will walk you through the process step-by-step, ensuring...
Connecting Payoneer to your Shopify store is a simple and intuitive process that can help you expand your customer base and increase sales.How do I connect Payoneer to Shopify?To connect Payoneer to Shopify, follow these steps:Create a Payoneer account...
Connecting Razorpay to Shopify allows you to accept payments seamlessly and securely on your online store. Razorpay is a popular payment gateway that supports various payment methods, making it an excellent choice for Shopify merchants looking to offer...
What is Shopify eBay integration?Shopify and eBay integration is the process of connecting your Shopify store with your eBay account to streamline operations and expand your sales channels. Linking Shopify to eBay offers several advantages, including...
Shopify – Etsy integration can be very useful to synchronize inventory, manage orders, and streamline your e-commerce operations.How to connect my Shopify store to Etsy?To connect your Shopify store to Etsy, follow these steps:Choose an integration ...
Shopify Instagram integration enables merchants to connect their Shopify store with their Instagram business profile, allowing them to tag products in Instagram posts and stories. Before setting up Shopify Instagram Integration, it's important to ensure...
Online sellers can add Stripe on Shopify to receive payments, including a few simple steps that can link Stripe to Shopify. Your store's location, payment needs, and fee structure will help determine how to enable Stripe on Shopify and the steps you...
There are several ways to contact Shopify Customer Support. But first, you should visit the Shopify Help Center and log in to your store. Choose a topic related to your issue and explore the articles for solutions. If you don’t find information that...
To contact Shopify customer service, you can use the following methods:24/7 Live Chat support: Available through the Shopify Help Center. Email support: Send an email with your query to Shopify support. How to access Shopify support chat?To access Shopify...
Identifying the best-selling products for your Shopify store is essential for maximizing sales and ensuring your business's success. This guide will help you discover winning products to sell on Shopify, how to check best sellers, and how to find profitable...
Google Search:Specific Search Queries: Use targeted search queries like “best Shopify sites,” “Shopify store examples,” or “top shopify store” to find curated lists and articles highlighting successful Shopify stores.Google Shopping: Search for products...
There are several ways to see what Shopify theme a website is using.1. By checking the page source.Open a Shopify store that you’re interested in using Chrome. Right-click anywhere on the page and select "View Page Source" or press Ctrl+U (Command+Shift...
Table of ContentsSteps to Access the Shopify Admin Dashboard Troubleshooting Shopify Admin Login Issues Additional Tips for Accessing Shopify Admin Conclusion To access the Shopify Admin Dashboard, go to the Shopify admin login page, enter your store...
Steps to Import Products from AliExpress to Shopify1. Install App: Syncee is a Shopify app that simplifies the process of importing products from AliExpress. Install the Syncee app from the Shopify App Store and follow the prompts to integrate it with...
1. Accessing the Login PageTo begin, open your preferred web browser and navigate to the Shopify login page. You can simply type "shopify login" into the search bar or directly enter the URL: www.shopify.com/login.2. Enter Your CredentialsOnce you've...
To keep your customers happy and increase sales your Shopify store should be fast and responsive. Here are some common questions and answers to help you make your Shopify store load faster and provide a better experience for your customers.Why is my...
There are two main methods to remove the "Powered by Shopify" line: by editing the theme content and by modifying the theme code. However, you may need to use both methods to completely remove the attribution text.Here's a step-by-step guide on how ...
In Shopify, several types of accounts cater to different needs and roles within the platform.Here are the primary types of accounts in Shopify:Shopify Store Owner Account Shopify Partner Account Shopify Customer Account Shopify Store Owner account:Shopify...
A Facebook Pixel is a small piece of code installed to your website, that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. It can be useful to track conversions, optimize ads, build...
Did you know that when you first create your Shopify store, a PayPal Express Checkout account is automatically generated? It uses the e-mail you use to sign in to your Shopify store.Here's a guide for how to set up PayPal on Shopify, including ways ...

Amasty Product Subscriptions for Magento

Will you launch an annual or monthly product subscription?On Feb 1, 2022 we launched annual subscriptions only, meaning that the billing period for the subscription will be 1 calendar year. Will the product subscription affect both CE and EE?Yes, the...
Starting February 1, 2022, we are launching product subscriptions. All products within new orders will become available by subscription only, replacing the old “one-time-payment” model. 
Our product subscription includes:lifetime access to the original code base; availability of all Magento versions and inter-product compatibilities; availability of all new features delivered within the product line; and full support coverage for the...
Yes, you can do so at any time. In this case, you keep access to the support service for the product and those updates until the original subscription end date.
You can renew your subscription any time, of course. But it will require an additional renewal fee. The exact proportions will be introduced shortly across all our info channels.
Yes, you can continue using and customizing the product. You will have access to the latest updates released while your subscription is active. After the cancellation, you can continue updating the product on your side, or you can renew your subscription...

Magento Glossary & Terms

Magento 2 Elasticsearch is a fast, server-based search engine powered by Apache Lucene (an open-source search engine software library). Elasticsearch indexes content for rapid, context-driven results, suggesting related products, images, prices, and...
Magento 2 abandoned cart – a situation where a customer adds items to their shopping cart in a Magento 2 store but leaves without completing the purchase.Magento 2 abandoned cart email – automated emails sent to customers who have abandoned their carts...
Magento 2 checkout — the process in Magento 2, which involves a series of steps a customer follows to complete a purchase, including entering shipping information, selecting a shipping method, and processing payment. Magento 2 checkout billing address...
Magento 2 data feed is a structured file generated by Magento 2 that contains product information. This file can be used to share data with various external platforms or applications, such as marketplaces, shopping engines, or advertising networks.Magento...
Magento 2 Free Product is a feature that lets store owners give away a free product when customers meet specific conditions, like spending a certain amount on their order.For example, you are selling cosmetic products, and you want your customers to...
Magento stickers are visual icons or graphics placed on product images to highlight specific features or promotions, like "New" or "Sale."Magento product tags – keywords or phrases assigned to products to categorize and improve searchability within ...
Magento 2 improved layered navigation refers to enhancements made to the default system in Magento 2, which aim to provide a better user experience. It offers a more efficient and intuitive way for users to find products using various filters, including...
WebP Magento 2 is an image format that offers superior compression for images on Magento 2 websites. This format improves load speed and maintains image quality, thus optimizing the user experience and reducing bandwidth use.Magento website optimization...
Magento 2 advanced promotions – enhanced promotional strategies in Magento 2 that offer complex discount rules and conditions for sales events.Magento 2 special promotions are unique or limited-time offers in Magento 2 designed to boost sales and attract...
Magento 2 search engine optimization – techniques and strategies used to improve the visibility of Magento 2 websites in search engine results.Magento 2 SEO is short for Search Engine Optimization specific to Magento 2, aimed at improving online store...

Most Asked BigCommerce-Related Questions

Relying on standard manufacturer descriptions hurts SEO because competitors copy-paste the exact same text. Google filters out duplicate content, and shoppers find it repetitive. Instead, use the AI Content Master app to Refine manufacturer copy or regenerate descriptions with custom prompts. Unique, informative content helps improve SEO, differentiates your store from competitors, and gives customers more reasons to trust your product pages.
Plan your blog topics first, create draft posts in BigCommerce admin. Next, generate SEO-focused content from the Blog Posts app section. Use the Additional Information field during generation to provide key context - such as the blog's purpose, target audience, products to mention, and the main points to cover. Combined with the generation settings, this helps AI produce relevant and engaging blog content tailored to your content strategy.
Drive urgency and boost sales with the Sales Blast Countdown Timer app. Inside the app, easily configure these key settings to launch your promotion: Countdown to Date: Perfect for scheduled sitewide events with fixed start and end times. Personalized Timer: Triggers a unique countdown per visitor to maximize individual FOMO. Enable the built-in CTA button on the timer bar to direct motivated shoppers instantly to your promotion page. Display the timer bar on product pages, category pages, or other storefront locations to increase engagement during promotions, product launches, and seasonal campaigns.
To scale category SEO, select your targets in the Categories grid to bulk-generate descriptions. While on-page descriptions engage human visitors, meta tags must hook search engines. Use "Generate descriptions with custom prompt" to instruct AI to explain the product range, key benefits, and naturally include target keywords. For Meta Title and Meta Description, use templates like: Meta Title: {category.name} - Shop Online | {store.name}; Meta Description: "Browse the best {category.name} collection at {store.name}. Enjoy [your USP]!" This automated structure maximizes search ranking and organic clicks.
Customizing your BigCommerce catalog doesn’t require complex coding. With the Automatic Product Labels app, you can visually transform your storefront. Product labels let you customize your BigCommerce catalog far beyond discount badges. Use them to highlight brands, shipping terms [link to “How to Display Delivery Information with Product Badges?”], product features, limited editions, or any message that helps customers make faster decisions. With visual settings for design, placement, and display conditions, you can create a more informative, distinctive, and conversion-focused storefront - without editing theme code or hiring a developer.
BigCommerce doesn't provide a built-in bestseller label, but you can automatically highlight popular products using the Automatic Product Labels app. Create a "Bestseller" badge and assign it to selected products, categories, brands, or promotional collections. Since "Category" is a core rule condition in the app, you can assign your best-selling items to a dedicated "Bestsellers" category in BigCommerce. The app will automatically display eye-catching "Bestseller" badges on those products storefront-wide, driving trust and faster purchase decisions. Customize badge design, placement, and visibility to make top-selling items stand out across category pages, search results, product pages, and related product blocks without modifying your theme.
Product badges are an effective way to communicate delivery expectations before customers open a product page. Promote fast shipping options directly on your catalog images with the Automatic Product Labels app. Set a Category or Brand rule to automatically apply "Ships Tomorrow" or "Express Delivery" badges to qualifying products. You can also use the Stock Quantity condition to highlight in-stock items with "Fast Shipping," boosting buyer confidence instantly.
Free shipping badges are most effective when shown only for eligible products. You don’t need complex variant coding to display "Free Shipping" badges. Using the Automatic Product Labels app, you can display rules based on price, category, brand, sale status, stock quantity, or customer groups. This ensures badges always reflect your shipping policy, keeps promotions accurate as your catalog changes, and saves time managing large inventories.
B2B buyers scan catalogs quickly for bulk deals. Wholesale pricing is often invisible until customers open a product page. With the Automatic Product Labels app, you can automatically display custom badges like "Wholesale Available", "Bulk Pricing", or "Volume Discounts". By setting rules based on product attributes, you instantly signal wholesale availability, streamlining the B2B purchasing path without editing any code. Display labels only for eligible products or customer groups, helping B2B buyers quickly identify relevant items while making your catalog easier to navigate and more conversion-focused.
A countdown timer is one of the simplest ways to create FOMO (fear of missing out). Trigger immediate buying decisions using the Sales Blast Countdown Timer app's top FOMO features: Personalized Timer: Create unique, visitor-specific countdowns that start when a user lands on your site, driving intense individual urgency. Sticky Position: Keep the ticking timer continuously visible at the top or bottom of the screen. Built-in CTA: Add a direct action button to convert ticking seconds into instant sales.
Optimizing metadata relies on high-CTR meta descriptions under 160 characters. To automate this with AI, use a prompt template that blends product details, keywords, and a compelling call-to-action. We recommend this high-performance metadata pattern: "Buy {item.title} online. Featuring {product.variants}. {keywords}. Get yours today at {store.name}!" This ensures search engines crawl relevant keywords while enticing users to click.
Limited edition products benefit from clear visual differentiation. Create urgency and exclusivity with the Automatic Product Labels app. Create badges such as "Limited Edition", "Exclusive", or "Collector's Item", and display them automatically using conditions based on category, brand, price, stock quantity, or customer groups. Customize the badge's design and placement to make exclusive products stand out across your catalog and reinforce their limited availability.
New products rarely attract attention if they look the same as the rest of your catalog. Promote your latest arrivals effortlessly with the Automatic Product Labels app. Instead of manual updates, automatically highlight recent arrivals with badges such as "New", "Just Arrived", or "Latest Collection". Set dynamic rules based on product creation dates or specific categories to instantly highlight fresh inventory across category pages, search results, product pages, and related product blocks.
Subscription products can be difficult to identify in a large catalog. Promoting subscription products requires immediate visual impact. With the Automatic Product Labels app, you can make them instantly recognizable with badges such as "Subscribe & Save", "Monthly Delivery", or "Subscription Available". Display these labels across category pages, search results, product pages, and related product blocks to increase visibility, communicate recurring purchase options, and encourage more subscription sign-ups.
During peak shopping seasons, a countdown timer helps turn browsing into purchases by showing exactly how much time remains before a promotion ends. Schedule timers for Black Friday, holiday sales, or flash deals. Maximize holiday and seasonal events using the Sales Blast Countdown Timer app: Countdown to Date: Use this setting to run scheduled, sitewide promotions (like Black Friday) with a fixed end time. Sticky Header/Footer Bar: Display the timer prominently at the top or bottom of every page to capture instant attention. Add a CTA Button: Direct urgent shoppers straight to your high-season sales category with a single click.
Product badges can draw attention to inventory you want to sell faster. Clear out dead stock using the Automatic Product Labels app by setting dynamic rule conditions. Use the Stock Quantity rule to automatically apply "Clearance" or "Overstock" badges to items with high inventory. Alternatively, target slow-moving items by selecting a specific discount Category or using the Product on Sale condition to capture immediate buyer attention. Showing these badges across your catalog increases product visibility and creates stronger purchase urgency [link to “How to Increase Sales with FOMO in BigCommerce?”] without changing your store's theme.
To update older product descriptions without harming top-seller rankings, avoid regenerating from scratch. Not every catalog needs completely new descriptions. For existing products, use Refine in bulk to improve wording, readability, and SEO while preserving valuable content and product-specific details. Reserve full regeneration for low-priority items. If your listings contain outdated seasonal info or old prices, run a custom prompt in bulk editing. This lets you command the AI to refresh the year and dynamically inject current pricing using the {item.price} variable. Make targeted, consistent updates without rewriting every description from scratch.
B2B descriptions must prioritize technical specifications, bulk options, and logical clarity over emotional copy. Feed the AI precise data - like compliance standards, materials, and wholesale packaging - using the "additional information" field. Use prompt templates with variables like item.title, product.variants, categories, and keywords, instructing AI to highlight compatibility, bulk purchasing, reliability, and industry use cases. This creates informative, SEO-friendly content that better matches B2B buyers' decision-making process.
Effective BigCommerce SEO titles should prioritize the product name, primary keyword, and key differentiator. Whether generating titles individually with custom keywords or in bulk using templates, structure is everything. We recommend this high-converting SEO pattern: {item.title} - {product.variants} | {store.name} . Combining the core product name, key variants, and your brand name provides search engines with precise, unique metadata, dramatically boosting search visibility and CTR.
SEO-friendly product descriptions start with relevant context, not just AI generation. Include accurate product details such as the title, category, type, target keywords, and any additional product information to help AI create unique, relevant content. For consistent results at scale, use prompt templates with dynamic variables like item.title, product.variants, categories, and keywords. Rich product context enables AI to generate descriptions that better match search intent, reduce duplicate content, and improve SEO performance.
There is no universal ideal length, but SEO experts recommend 150 to 300 words as the sweet spot for e-commerce descriptions - offering enough keyword depth without overwhelming shoppers. In the AI Content Master app, tailor your length settings to the content type: Short is perfect for brief category text and metadata. Standard is for product descriptions. Long is recommended for category pages and blog posts, where comprehensive information can improve search visibility.
Longer descriptions work best for products that require more explanation before purchase. Shoppers purchasing expensive items require more detail to overcome buying hesitation, while search engines need in-depth content to rank technical keywords. Use the app's Long setting for high-value, technical, customizable, or B2B products, where buyers expect detailed specifications, compatibility, and use cases.
High-quality product descriptions do more than improve SEO - they help customers make confident buying decisions. Include product features, benefits, specifications, and use cases, while tailoring the content to your audience. By leveraging the AI Content Master app, you can generate persuasive descriptions provided with detailed product context and keywords, resulting in clearer messaging, stronger trust, and higher conversion rates.
Most BigCommerce stores are indexed, but ranking higher requires complete, optimized content. Improve every SEO asset available using the app - product and category descriptions, meta titles, and meta descriptions - to strengthen search relevance. Since you cannot outrank giant marketplaces on generic terms, focus on unique products or distinctive product variants rather than generic items. Targeting more specific search intent gives independent stores a better chance of ranking above large marketplaces and driving sustainable organic traffic.

App for Payments with Stripe For Magento 2

For smooth work, Stripe demands TLS of at least v1.2 , HTTPS and stripe/stripe-php library. Please see full answer for detailed instructions.

Please see full answer for detailed instructions on how to install the Amasty Stripe for Magento 2 app.

RAK doesn’t require any additional back-end setup from you. Users must copy and paste generated Stripe API keys to the extension configuration. Please see full answer for detailed instructions.

Test mode allows you to validate that the module works well in your shop and to see what the user experience feels like without actually charging a card or incurring any cost. Once ready to charge your customers with the module, you can switch to live mode. Test and live modes are distinguished by different sets of API keys.

If you choose not to migrate your authentication to a Stripe App, it will continue to work as it does today, without impact to the user experience until 2024.

Previously, Stripe allowed third-party plugins to request the standard API keys of a user to integrate with their products. Since January 2024, Stripe requires plugins to leverage Stripe Apps. All new and existing plugins must use a Stripe App to authenticate users for their service using OAuth 2.0 or a restricted API key. Please see full answer for detailed instructions.

Elastic Search for Magento 2

Using multiple search extensions in Magento 2 is not recommended, as they may conflict with each other and cause incorrect search results or performance issues.
Magento 2 search synonyms help connect similar search terms, so customers can find relevant products even if they use different words. In Elastic Search, you can create synonym groups manually, import them via CSV, or generate them with AI integration.
Magento 2 Elastic Search supports two match modes: AND and OR. AND mode returns more precise results by matching the full query, while OR mode shows broader results by matching any word from the search query.
Check Elasticsearch availability by running curl localhost:9200 in the terminal or by using Test Connection in the extension settings. If configured correctly, you should receive a successful connection response.
A separate Elasticsearch server is not mandatory for every store, but it is recommended for growing, high-traffic projects or stores with large catalogs to improve stability and performance.
If the test connection fails, check the connection settings and make sure your Elasticsearch engine is installed, running, and accessible from Magento.
Elasticsearch server requirements depend on your catalog size and traffic. Small to medium stores can share the Magento server, while large or high-traffic stores should use a dedicated server for optimal performance.
Magento 2.4+ requires Elasticsearch, and the Amasty Elastic Search extension supports the same Elasticsearch versions as your Magento release. Check the user guide and Amasty compatibility list for the latest details.
If products disappear after switching to Elasticsearch, check that Elasticsearch is correctly configured, rebuild the catalog indexes, flush caches, and ensure product attributes and visibility are properly set.
First, make sure the extension is properly installed. Then, to configure it, ensure that the Amasty Elastic Search engine is selected in:Stores → Configuration → Amasty Extensions → Elastic Search → Connection → Search Engine → Amasty Elasticsearch....
Product order may differ between the autocomplete popup and full search results because the popup uses simplified ranking, while the results page uses full Elasticsearch ranking with configured relevance. Check the support article for troubleshooting, or contact support if needed.

Our Elastic Search extension is compatible with Elasticsearch engine 6.x version and and higher, supports v.8. Read more for details

Follow Up Email for Magento

Geo IP Redirect for Magento 2

Sometimes, importing the Geo IP database may fail because the PHP script execution time limit is too low. To fix this, increase the max_execution_time value in your PHP configuration.1. Locate the active php.ini file. The file location may differ from...

The Geo IP Redirect extension can be made fully compatible with Varnish Cache with a few tweaks. All you need to do is update the Varnish configuration file.

To test redirects for different countries, you can use Debug Mode in the Magento 2 Geo IP Redirect extension.Go to Stores → Configuration → Amasty Extensions → Geo IP Data → Debug, enable Force IP, and enter an IP address from the country you want to...

Improved Layered Navigation for Magento 2

With the default Magento functionality as well as our extension the attributes of simple products associated with grouped or bundled will be displayed as options in layered navigation. Read the full answer to get more details.

Currently, Wyomind Elasticsearch is incompatible with our Improved Layered Navigation extension. However, there is a solution we can suggest.

Magento Services FAQ

What is the Magento 2 static content deploy command and when do you need it? When working in Magento production mode static files can be written to the file system with the static view files deployment command. After your content is deployed...
Yes, we can customize your Magento store according to your needs. We perform a range of custom development services, including mobile development. We can not only adjust existing extensions but also create a completely new extension from scratch to ...
The Magento 2.3 version release added the ability to add a new column to an existing table using the db_schema.xml file.  This process requires some work with code. Here is a step-by-step guide for adding a new column to an existing table...
How to add a new column to the Magento 2 order grid?To add a new Magento 2 column to the order grid, you need to create and register a custom module. Then, create the Resource Model using the  _renderFiltersBefore method. After this, you need to develop...
To change the language of hard-coded text appearing on your store pages you can simply alter the Locale of the Store View. However, it won’t help you with the translation of each word on a page. The text includes only: the navigation titles; labels...
Don’t confuse Google Tag Manager (GTM) with the latest version of Google Analytics, as it helps to set up the GA and any other code.Magento 2 GTM relatively consists of 3 main parts:Tag - Tag is a patch of code (more often it’s JavaScript) added to ...
The Magento 2 add custom attribute to order feature is critical for collecting customer data that informs your future selling strategies. Understanding the Magento 2 add order attribute programmatically option is important for getting the most from ...
According to the Hubspot survey, 99% of shoppers check their email inbox every day. So it’s no wonder that email marketing has one of the biggest ROI from marketing tools - around 3,800%. Let’s see what tools can help you improve email marketing...
By default, Magento 2 encrypts owner’s password using SHA-256 algorithm (have in mind that encryption methods can vary from version to version). The measures are taken to eliminate hackers ability to penetrate into your store database and stole the ...
You may need to change the URL or domain name for your Magento store. Therefore, in this guide, you will learn how to change the base URL of your Magento website. In Magento 2 to get the base URL changed, do the following:Step 1. Navigate to Stores &...
Apache config in Magento consists of few parts and the first part is to configure the Apache as an unsecure proxy:Configuring proxyStep 1. Enable mod_proxy:a2enmod proxy_httpStep 2. Open the /etc/apache2/sites-available/000-default.conf with the help...
Magento 2 supports MySQL and RabbitMQ systems to create message queues. Here is a tutorial on how you can create a custom mod for RabbitMQ message queues in Magento 2 with examples.First of all, you need to install the RabbitMQ server for Magento 2. ...
The bounce rate on your e-commerce site increases with every second a page takes to load. If you are having this kind of trouble with Magento 2, it might be time to use Redis to get a little more speed. Would you know how to start using it to harness...
First of all, if you want to add a repository to your store and make it a part of the REST API, you need to create repository and data model interfaces.Warning: the code below is provided as an example of the Magento 2 repository only and requires further...
Admin grids are used to present, filter, and sort various data in the Magento backend. Creating admin grids in Magento 2 is a complex process that requires knowledge of the code. Warning: all code snippets in this article are examples. You need...
Magento 2 child theme is a theme that inherits styles and properties from a parent theme. Child theme allows you to modify and customize design and functionality of your Magento store without need to directly modify the core files of the parent theme...
If you want to create a custom form in Magento 2, you have the option to either use a form builder extension or create a custom form using modules. Magento also makes it easy to change the appearance of your form.1. Use a Magento 2 Form Builder ExtensionMagento...
If you want to add a custom validation rule in Magento 2 using the mage/validation library, before submitting it to the server, then follow these steps: Step 1. Decide what way to use to initialize custom form validation in Magento...
All e-commerce websites share the ultimate goal of increasing sales. To achieve this, it is important to direct users' attention toward specific actions. From the customer's perspective, you need to provide seamless interactions across pages and showcase...
  Surely you’ve heard about it before while looking for Magento 2 installation and launch lifehacks. So, it’s about time to put the things right. What is Magento 2 profiler? Magento 2 has a built-in profiler, which is used to identify...
Two-factor authentication is a method of identifying a user in service by requesting authentication data of two different types, which provides a two-layer, which means more effective account protection against unauthorized entry. In most cases it looks...
When working with Magento 2, you may get 403 forbidden error with the message:“You don’t have permission to access .htaccess on this server”This issue illustrates that permission settings of your server are incorrect. Let’s see how to fix it.→ Struggling...
There are five main reasons why you can get internal server errors on Magento 2 website: permissions issues memory limitation issues in the .htaccess file missing modules third-party plugin issues But before doing anything, you need to enable...
The white screen of death can signify there is an issue that you can get after Magento 2 update or new plugins installation.  By the way, if you're not sure in your technical skills for installing a new extension, use our installation service. ...

To fix the sales order grid not updating problem in Magento 2, you can configure scheduled grid updatesYou can use our Cron Scheduler extension which simplifies the order management process allowing you to monitor and manage the entire process directly from the admin panel.

The second problem is coming next. How to Add Track Order link with the Order on Order History Page in Magento 2:Copy the vendor/magento/module-sales/view/frontend/templates/order/history.phtml file in your theme under the below path:app/design/frontend/Themes/Yourtheme/Magento_Sales/templates/order/history.phtml

Why XML Sitemap matters in Magento 2?While using the Sitemaps you can show Google the importance of new pages and make the search engine better understand the site structure. The faster the indexing of new pages, the shorter the queue time of your...
Developers like using React.js for Magento frontend because it makes the code stable and easy to manage. React is fast, ensuring quick page loads and responsive designs. It also helps with SEO, and if developers need to create mobile apps, they can ...

ReCaptcha is used to prevent access to the site of spam programs. It is an automatic test, simple for a person but difficult for a program to pass.

There are two options of reCaptcha available to implement into Magento: v2 and v3.

Installing Magento 2 isn’t an easy process. So we’ve prepared a step-by-step guide on how you can install Magento 2 with the help of XAMPP. Let’s start. How to run Magento in localhost Step 1. First of all, you need to make sure that you meet all the...
The installation of Magento 2 on Ubuntu may be challenging. Today we will consider how to do it step-by-step. Step 1. First off, you need to make sure that your system meets all the Magento 2 requirements. Here are the main points: Composer Web ...

Multi Warehouse Inventory for Magento 2

Yes, it supports Magento’s standard REST and SOAP API methods, but it does not provide its own custom API requests.

If a customer purchases two products assigned to different warehouses, one order is created at checkout when using the Multi Warehouse Inventory / Advanced MSI extension for Magento 2.Within this order, the admin can manually create multiple shipments...
No, scheduled stock import via cron is not available out of the box in the Multi Warehouse Inventory / Advanced MSI extension for Magento 2.The extension supports one-time stock data import. To import stock data, go to System → Import, select the Stock...

Product stock status is defined by the stock assigned to the website, and store views inherit this status from the website they belong to. The same product can have different statuses only if the related websites use different stocks; store views within the same website share the same stock status.

One Step Checkout For Magento 2

The thing is that VAT field needs to be enabled on Magento first. Having done it, please proceed to a full guide how to make VAT field visible on the checkout page.

There are 2 options on how you can offer extra services using the One Step Checkout extension. Let’s consider them closely.Gift wrap serviceOne of the most common additional services is gift packages. To enable the fee for gift wrapping, go to Stores...

Address Auto Suggest allows to fill in shipping/billing address fields using only a part of address as a base. Read the full answer to get an explanation on how it works and why it is handy.

This guideline covers whole sequence of needed actions, where possible. Proceed to the full answer to get a step-by-step guide.

Product Feed For Magento 2

The Product Feed for Magento 2 extension helps store owners create, customize, and manage product feeds for different shopping platforms. The extension provides ready-made feed templates for Google, Amazon, Bing, Shopping.com, Facebook, Instagram, TikTok...
The easiest way to create a Google product feed is to use the built-in Google Feed Wizard in the Product Feed for Magento 2 extension. Go to Catalog → Feeds → Profiles and click the Setup Google Feed button.The wizard helps you create a feed in 7 steps...
To create a product feed for Facebook Ads with the Magento 2 Product Feed extension, go to Catalog → Feeds → Profiles. You can select a ready-made Facebook XML or Facebook CSV template, build a custom feed, or start with the Google Feed Wizard and adjust...

Several factors can affect scheduled feed generation. See the full answer below for the most common reasons why a feed may not be generated at the specified time.

Below are the most common issues you may face while configuring the Product Feed for Magento 2 extension and the steps you can take to resolve them.#1. The auto-generation of a product feed won't launch. What can I do?First, open the feed profile and...

Mega Menu for Magento 2

Yes. Amasty Mega Menu allows you to add custom internal and external links to your menu.
Yes. Amasty Mega Menu allows you to add icons to Magento 2 menu categories.
Yes. Amasty Mega Menu allows you to add images, banners, and CMS blocks to your menu content.
Yes. Amasty Mega Menu allows you to configure a mobile-friendly menu with flexible display settings and submenu layouts.
Yes. Amasty Mega Menu allows you to reorder menu items without coding using the built-in Menu Builder.
Yes. Amasty Mega Menu allows you to restrict the display of custom menu items by customer groups.
Yes. Amasty Mega Menu allows you to control menu content visibility for desktop and mobile devices.
Yes. Amasty Mega Menu supports Magento Page Builder content inside the mega menu.
Yes. Amasty Mega Menu supports both horizontal and vertical menu layouts.
Yes. Amasty Mega Menu is compatible with Hyvä Theme. To enable Hyvä compatibility, install the corresponding Hyvä package for your Mega Menu version via Composer. Compatibility is available with an active product or support subscription.
Yes. Amasty Mega Menu supports both Accordion and Drill Down mobile menu layouts.
Yes. The free Mega Menu Lite version includes limited support for configuration questions and approved local bugs.
To add a custom navigation menu in Magento 2, create custom menu items in Amasty Mega Menu, assign internal, CMS, or external links, and arrange them with the Menu Builder. You can then control their order and visibility without editing code.
To add images, icons, banners, and CMS blocks to a Magento 2 mega menu, configure the category Mega Menu settings in Amasty Mega Menu. Use the Mega Menu Icon option for icons and the Content section to add images, banners, CMS blocks, widgets, and other content elements.
To configure Magento 2 menu settings, open the menu configuration in the admin panel and enable the menu display options you need. With Amasty Mega Menu, you can manage desktop and mobile navigation, enable a hamburger menu, add custom menu items, adjust category display, and control menu ordering without editing code.

To create a mega menu in Magento 2, use a mega menu extension to enable advanced navigation from the admin panel. With Amasty Mega Menu, you can configure category display, desktop and mobile menu behavior, add custom menu items, and manage menu content without custom development.

To create a mobile mega menu in Magento 2, configure the mobile navigation settings in Amasty Mega Menu, including the mobile menu template, hamburger menu, icons, and display options. You can adjust these settings from the Magento Admin Panel to create a responsive navigation experience for mobile users.
To edit the navigation menu in Magento 2, manage category links under Catalog → Categories and configure the menu under Stores → Configuration → Amasty Extensions → Mega Menu Configuration. With Amasty Mega Menu, you can also add custom links, reorder items, and adjust desktop and mobile layouts without editing code.
To set up a Magento 2 top navigation menu, use Amasty Mega Menu to organize categories and custom menu items, then arrange them with Menu Builder. For a vertical submenu, select Custom View and Vertical under the category’s Mega Menu settings.
Configure Amasty Mega Menu settings to create a responsive navigation experience in Magento 2. Adjust desktop and mobile menu options, including layouts, submenu behavior, icons, and display settings, from the Magento Admin Panel.
Yes. Amasty Mega Menu is compatible with Hyvä Checkout and works with stores using the Hyvä checkout solution.
Yes. Amasty Mega Menu supports Mage-OS and can be used in stores built on this platform.
Yes. Amasty offers a free version of Mega Menu for Magento 2 with basic navigation features.

Didn’t you find the answer to your question? We are always happy to help you out.

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