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Cyberthreats don't take October off. But the month is a useful reminder: the best protection doesn't start with software — it starts with habits. Your data has value, and attackers know it. Personal logins, business credentials, financial information — all of it is worth something to someone who wants it. Good security…
Take an honest guess. How many are you managing?
You may see the following error message when LastPass is unable to determine the specific cause of a failed action: "ERROR: We're not sure what went wrong. If the problem persists, reach out to the LastPass team." This generic error can occur in several situations, including: Saving or updating a password in your vault or…
One place for every login your family needs this year — school, home, and work. LastPass Families keeps them all safe — and everyone in sync. Here's how families are using it this school year. At school Student portals, homework apps & parent logins Create a shared folder for every school account — the parent portal, the…
The LastPass browser extension Preferences allow you to customize how LastPass behaves in your web browser by managing General, Notifications, and Advanced settings. These preferences are stored locally in each browser, giving you the flexibility to adjust settings based on your security needs. For example, you may prefer…
Hello, I've shared an Excel file with a family member, and when they log in, they are given the option to Edit, which is greyed out for them, or Delete. They don't have the option to just View or Download the file, which is what I want. I also would like to know how I can set up the shared file so that they CAN edit it. I…
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Now having LastPass show in strange place like Excel Online sheet names and other boxes for several other site where it didn't before. Also Edge isn't always filling with the login options, instead seeing 'time for a refresh' message. multiple machines.
I searched this community for "chrome extension stops working" before posting. Everything that comes back is a year or more old. Nothing current, which is strange, because this is happening constantly right now and people are talking about it all over Reddit. Here's the problem. The Chrome extension just quits. The icon…
Sehr geehrte Damen und Herren, aufgrund Ihrer internen Umstellungen konnte ich meinen Vertrag bereits nicht verlängern. Nun kann ich leider auch keine Rechnung herunterladen – im Portal wird fälschlicherweise angezeigt, dass keine Zahlungen getätigt wurden. Es wurden jedoch 46,80 € abgebucht. Es sollte nicht nötig sein,…
Today I got an email from LastPass Auto-Mailer <billing@lastpass.com> saying "There was a problem with your payment". This mail showed all the hallmarks of a phishing scam: No salutation Vague problem description Huge red button with title "UPDATE PAYMENT INFO" Complicated and non-recognizable URL under the button Ging…